Complete disintegration of of a hanook ventus S1 noble while traveling at approximately 30 mph. Tire did not hit any obstacles, nor was the tire. Under or over inflated. Driven 17,000 miles before failure

- Palm Springs, CA, USA

I previously reported this. See file # 748060- I have never rec'd any response or acknowledgement. I experienced 2 flat tires simutaneously at high speed with no previous warning or indication of anything improper, etc. I only had 4400 miles on this vehicle and find hard to believe that this could occur. After replacing at my expense, since my dealer informed me that anything could happen to tires and that they weren't responsible, I learned of NHTSA recall # 00V383. (please refer to the specifics of this recall before proceeding). I took delivery of my car in Nov. 2000, therefore it was en route by sea in Oct. 2000 and manufactured in Sept. 2000. After notifying my dealer, they said they had "checked my VIN number and determined that my car wass not affected. I find this hard to believe and do not know how to verify except by asking you to investigate. BMW usa was contacted via E-mail and provided no answers, explanations, or verification of their claim. Please investigate this and provide me with some kind of explanation as to whether this was some freak coincidence that BMW is not responsible for or that they should replace my wheels, etc. Thank you in advance for your help in this matter. (dot number: 00V383 tiresize: 17)

- Lombard, IL, USA