Black mold formed on rear seats, dashboard intermittently worked (1/2 of dashboard active, 1 fuse powers the dash), 6" of water pooled in rear back passenger footwell (location of main electrical unit); water was dripping on my foot when resting on petal of my 42000 mile, $50,000, 2008 BMW 328xi coupe. I contacted BMW of na who advised me not to use the car because it was dangerous. After several attempts to work with BMW of na & BMW dealership (place of purchase) a vapor barrier leak was found but more was believed to be at cause. The dash needed to be removed, for $1800. I refused to pay; requested BMW of na to pay. Request denied. The dealer said BMW of na would only pay vapor barrier repair costs. I asked for no repairs; towed the car home. Finally reaching linda vitale, exec. Customer services of BMW na, NJ, she told me the dealer did do the repairs. This was against my expressed wishes. I wanted the car investigated elsewhere too. In a later conversation, [xxx] claimed the reason for the water was from a leak from a 3rd party windshield instillation. Note: Mold, water, and electrical problems existed previous to 3rd party windshield installment. [xxx], proven wrong, due to dates, stated, in a subsequent recorded conversation, per the dealer, the water entered the car because the doors were dismantled and incorrectly put back. Note:[xxx] has proof that the doors were never removed. [xxx] totaled the car due to black mold contamination, health risks; risk of injury to me and others due to mold, the electrical compromised, and possible power cut to engine while in motion. A paid loan but having no car, BMW of na wished only to compensate me with $1000 towards a new BMW. I found many forums, on the internet, regarding 2002-2015 BMW's w/the same problems & owners sustaining same loss of property with no ethical or sustainable compensation from BMW of na. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Waterbury, CT, USA