10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
102,473 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 222019

320

  • 140,000 miles
Was driving on highway going 80 and the car just shut down, was unable to steer, left me and my 9 year old stranded for about 30 minutes untill it started back up, everyday everytime I drive it no matter what the speed it shuts down and have to pray that I don't get hit by a car or am able to glide to safety, very unsafe not knowing when the car will shut down on me, took to mechanic there were no codes no check engine light or anything, therefore couldn't be fixed, something is not right with car, car only started doing this from April 2019 to present, it doesn't matter if I'm on highway, street, stopped has always happened, like I said I don't know when it's going to happen.im going to get killed one of these days or seriously injured

- West Islip, NY, USA

problem #4

Apr 272018

320

  • 151,864 miles
There are (3) current recalls for this model, 2008 BMW 328I. Only (1) recall has a 'remedy' available. According to my local BMW dealership, the 'remedies' for the other (2) recalls, both of which could potentially cause a fire even in a non-running parked situation, are 'not yet available'. these recalls are: NHTSA #17V76 and NHTSA #17V683. BMW usa has 'recommended' that the affected vehicles always be 'parked outside'. I do not consider this an acceptable solution to these dangerous and serious recall issues, as I live in a 'marginal' neighborhood prone to auto theft and weather damage. My question is, when/how soon will NHTSA (federal government) force this auto mfr (BMW) to quickly and adequately address and provide permanent mechanical solutions for these (2) recalls. In fact, just recently (4/28/18) a house was destroyed by a fire by one of these BMW model recalls, parked in the garage and not running. BMW said they would contact owners of all affected vehicles when a solution has been found, but 'have no idea when that will be'. not acceptable. These are a serious safety issues that affects one million+ vehicles and the health and safety of millions of american families. Please advise what you intend to do to protect these car owners?

- Raymore, MO, USA

problem #3

Dec 062017

320

  • miles
Recently I got a letter from BMW that my vehicle was recalled for two issues which I have been experiencing since a year. 1 overheating 2. plastic burning smell inside the compartment. I brought this to their BMW's notice many times which they ignored. And recently when I got this recall letter from BMW I gave them a call(princeton BMW), they gave me an appointment saying they will fix that. I told them crystal clearly that I was there for the two recall issues only and nothing else. And to my shock, let alone repairing the mandatory recall issues, they gave a big list of other things, which I did not even ask for, and they charged me around 170 dollars(attached copies). I am bringing this to your notice for solely one reason, and that is there are millions of unsuspecting people who are unaware of this malpractice who will be falling into this kind of trap. BMW is trying to make money out of this situation too. I am attaching all the copies. Please look into this matter and please make them realize there is an authority watching. I felt like somebody stole money from me. Hope to get a response from the department. Thank you very much.

- Bensalem, PA, USA

problem #2

Sep 162015

320

  • 60,500 miles
Purchased car August 29 2015. On September 15 2015 after fueling and turning on car the brake, ABS, traction control and service engine light appeared. Was unable to accelerate vehicle out of gas station parking lot. Lights went away but intermittently would come on while driving which caused sudden inability to accelerate while driving in traffic. Vehicle feels like it cannot switch and gear and is being pushed back.when this happens the resr lights stop working so drivers behind could crash into me because of sudden decrease in speed.took to dealer September 22. Said they fixed control module. But problem continues

- Freeport, NY, USA

problem #1

Aug 022015

320

  • 160,000 miles
Car was parked in the driveway, drove it earlier that day for about an hour, parked it 3pm and 2 hours later neighbor came knocking saying car was smoking. Ran outside and car was on fire. Interior was smoked out. Keyless entry was dead. Broke the window to get the car open, turned the garden hose on to try and stop the car from burning. Called 911 fire dept arrived and had to pry the truck open because it was still sizzling. Fire dept cut the battery cables and said it looked like an electrical fire under the dash. Glove box and passenger side front seat was completely charred. After 22 days, a BMW engineer and allstate ins called it a total loss. BMW engineers report still has not been published. Total loss on a parked vehicle; clearly this vehicle was unsafe and a design fault. Manufacturers are suppose to engineer cars to withstand fires.

- Ontario, CA, USA