10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was involved in an accident on 9/9/20, where my car crashed in to side wall of interstate. Driverside had impact with wall. Curtain airbags deployed successfully. Driver seat airbag came out with blast. They ignited fire and my shirt(dry-fit polo ) burned. I was injured with burn marks on my abdomen. Each burn mark corresponds to whole in aid bag.
- Lakewood Ranch, FL, USA
Received a warning light and accompanying error message stating I had a malfunctioning passenger restraint system. Vehicle was a certified pre-owned purchase, 2nd owner. As vehicle was under extended warranty and prepaid maintenance program, we took it in for diagnosis and repair. Service advisor informed us that the passenger seat detection mat was to blame and it would not be covered under warranty as the connection points appeared corroded. When I inquired as to how they became corroded, I was informed that someone must have spilled soda on them...under the leather, through the foam pad in a vehicle that we do not allow any fluids in, let alone soda. After hitting a wall in an attempt to have this cost covered, I was given 10% off the cost of repair and begrudgingly covered the repair cost at an out the door total of $1132.76. This was an issue in the previous gen 3 series and just last week I received a warranty extension covering this type of repair on my 2007 BMW M5. It appears to be a pervasive issue with this cars but as yet no resolution in regards to repair responsibility falling to the manufacturer. Thank you for your time and consideration in regard to this issue.
- Kyle, TX, USA
"takata recall" I received a notice about my BMW that there is a class action suit. I went to website: www.autoairbagsettlement.com & called 888-737-5596. When I entered the VIN# of my vehicleon that site it read: This VIN has been matched with an eligible subject vehicle. So I called the 888# and they said my vehicle was not recalled yet. I am confused and need to know if my car contains a faulty takata air bag. The dealership did not know. I am concerned since my son in college drives the car in another city than I live in.
- Ponte Vedra Beach, FL, USA
The contact owns a 2014 BMW 320xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/05/17
- Tucson, AZ, USA
I am a widow with two children and am afraid to drive my vehicle due to the airbag recall and the injuries and deaths it has caused. I was notified in February but the part has never been available for replacement.
- White Plains, NY, USA
- Edison, NJ, USA