10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
37,475 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 062020

320

  • 54,500 miles
While driving today I seen smoke coming out the front of my vehicle. I then pulled over there was melted plastic and fire dripping. With in seconds the entire front of the vehicle was on fire.

- Tifton, GA, USA

problem #3

Jan 302020

320

  • 57,399 miles
While driving on the highway at approx. 70 miles and hour, a loud crashing sound happened in the cabin of my car. A few seconds later, glass started raining down on my head and body. The sunroof had exploded in an upward direction. There were no cars or other vehicles around me at the time and the top looked like it was broken and pushed upward. It was a mild temperature, 70 ish degrees and light cloud cover day.

- Winter Garden, FL, USA

problem #2

Sep 302018

320

  • 29,000 miles
Thank you

- Fresno, CA, USA

problem #1

Dec 012015

320

  • 9,000 miles
The BMW 320I 2015 vehicle continues to drop tire air pressure below a safe level. The tire pressure monitoring system is disabling the driver's onboard display with a low tire warning alert. All 4 tires are dropping from 32psi to 23psi which is a safety hazard. Each time I visit the classic BMW dealership of plano, tx about the TPMS problem, tires are again topped off at 32psi. The dealership will not give me a service receipt after adding air in the tires. I was informed that I must pay $163 in order to receive a service receipt once the air is installed in the tires, or I can have the air installed in the tires free, and receive no receipt. This allows the dealership to suppress the actual number of complaints, because there is not a paper trail. I purchased 1 recommended new tire in September of 2015 from the dealership and all 4 tires were set to 32psi. Two months later in November 2015 all four tires were at 23psi. The 2015 car is only 8 months old, and the service department said 23psi is normal. I disagree with that statement. The TPMS, or the tires, or both are defective and are a safety problem. The problem occurs during driving, and making turns. The problem of severely under inflated tires is so numerous that it requires the dealership to provide a service lane only for inflating defective tires.

- Mesquite, TX, USA