5.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,186 miles

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problem #3

Jun 202006

323

  • Automatic transmission
  • 60,558 miles
323I BMW 4 door, 2000. Major problem with all my power windows going out. The service rep at the dealer just shrugs his shoulders and says "it happens". I said that four power windows to go out in six years is excessive. Three of which are hardly ever used since I am the only one ever in the car. He replied that you don't buy a BMW to be easy on the checkbook. I said I bought one because I thought they were reliable. He acted like this happens all the time. 6/20/06 right rear window regulator went out $394.16, 9/2/04 drivers window regulator went out $340.43, 10/27/03 passenger window regulator went out approx. $350, 10/27/03 sunroof window failed and they did a temporary fix at a cost of $264.54 and said it was not guaranteed. It would cost an additional $1665! apparently all the sliders were broken. I probably only opened the sunroof a dozen times in the three year period, this should not have gone out with such little use. None of these were covered under warranty since they all occurred three years after I bought the car new. I have had many other things go out in this car costing close to $10,000 to repair in the past six years. Seems excessive to me. Last time I commented on this the customer service rep said quote "it will only get worse from here". I will not be buying another BMW.

- Woodacre, CA, USA

problem #2

Mar 012005

323

  • Manual transmission
  • miles
The rail of sunroof has broken three times in the past 6 years, and it has only been used a few times a year.

- Overland Park, KS, USA

problem #1

Feb 152000

323

  • miles
I brought my vehicle in to have a problem fixed with the sun roof and mentioned that I had a problem with steering the vehicle during braking at slow speeds. When I got the repair list back from the dealer I noticed that they had replaced a major portion of the braking and steering system. The service seemed rather familiar with the problem and didn't hesitate to replace all of the componets which leads me to believe that they are aware of a signifigant problem with these vehicles and have not reported it. I have been checking the BMW websites on the 3 series and have found that a large number of these cars have the same defect in their vehicles. The manufacturer is paying for the full replacement of the defective systems, but, only if you ask about the problem. They are not currently notifying individual owners of this problem to have this condition corrected prior to the complaint.

- Nanuet, NY, USA