10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 27,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 BMW 325 I. consumer writes in regards to airbag safety recall. The consumer stated the air bag warning light remained illuminated after the recall repair was completed. The dealer and manufacturer stated the consumer would be responsible for any remaining expenses.the vehicle's warranty has expired.
- Jacksonville, FL, USA
I got a notice in the mail for an airbag recall. I called the number (877-225-0472) in early December. I was told to call Fremont BMW (510-360-5902) The first question they asked was: Did you buy your vehicle from us? I told them that the car is not currently registered. They told me to schedule a tow on my mobile phone. I don't have a mobile phone. The notice said that some of the dealers have mobile service where they come to your house. They said they would get back to me. That was over a month ago. I don't think BMW is taking this recall seriously.
- Hayward, CA, USA
Takata recall. The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 20V018000 (air bags) however, shortly after the recall repair was performed, the air bags warning light illuminated. The vehicle was taken to BMW of Ontario (1350 auto center dr, Ontario, ca 91761; (909) 402-3052) and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
- Rancho Cucamonga, CA, USA
I have made several appointments with swickley pa dealership to fix the problem with no success. They never show up or call to cancel.they set up 3 rental car delivery days never came. I've been dealing with this problem for about a year now. I've even said don't worry about rental jus to hurry and get done and they still don't come. I've called off for this several times and still it's not done. Since I've been fired because of this and still not fixed. The last time I called the shockley dealership said now they won't do it because I'm unhappy with there service. I really would like the problem remedy before someone gets hurt from the recall. I am a single father of 2 and I really can't afford for me or kids to B injured in automobile accident from inside the car. A small accident can cause serious damage from what I understand. I am going to try to contact better business bureau next
- Beaver Falls, PA, USA
Airbag light still on in dash even after driver side airbag was replaced by dealer, during recall.
- North Bergen, NJ, USA
On September 7, 2018 I lend my car to my son so he could run some school related errands he needed to attend to. That day he had also taken my daughter with him as they were going to have lunch after he had finished all of the errands he had to do for that day. Around 3:10 P.M. my son got into an accident which had caused both front airbags to deploy. Soon after the accident a noticeable cut was noticed on my daughter left cheek which was caused from the air bag deployment.
- Vancouver, WA, USA
On Wednesday, seotember 26 2018 - my car had been parked outside since Friday, Sept 21. It had rained a great deal that weekend. At 1:00 in the afternoon, I went to get in the car and the windows were black from the inside. I had been smelling a strange electircal bruning smell all day. I did not open the door. I called the fire department.they arrived and investigated. The inside of the car on the drivers side dash was completely melted and the dash was still on fire inside. The pillar airbag had exploded and melted and had spewed plastic on the front seats. The upper driver side corner area of the windsheild was broken from the inside as though something had cataplulted into it from below. The pillar bag inflator was found on the floor of the car and was burnt in the bottom. The driver door panel had deployed. The car was a total loss
- Louisville, KY, USA
The contact owned a 2002 BMW 325ci. The contact called on behalf of the driver. While making a left turn, the contact's vehicle was involved in a head on collision. The air bags failed to deploy. The driver of the contact's vehicle sustained bruises, but did not require medical attention. The driver of the other vehicle was not injured. A police report was filed. The vehicle was destroyed and towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for the air bag failure. The manufacturer was notified and did not assist. The approximate failure mileage was 115,000.
- Garner, NC, USA
2002 325 I. consumer writes in regards to air bag safety recall. Consumer states that they were never notified of recall.
- Toms River, NJ, USA
2002 BMW 3 series. Consumer writes in regards to airbag safety recall. The consumer stated the vehicle was repaired and requested information about any addtional recalls.
- Fitchburg, MA, USA
"takata recall" I am told that part is out of stock and do not know when or if it will be in stock.
- Venice, FL, USA
Recall
- Oakland, CA, USA
Takata inflators. I delivered the recall notice to coast BMW, the original selling dealer over a year ago. I was told I would receive a call when they would receive parts for my recall exchange. I never was contacted. Date stated below is an approximation.
- San Luis Obispo, CA, USA
Takata recall. The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign numbers: 13V172000 (air bags) and 15V318000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (BMW seattle, 1002 airport way S, seattle, wa 98134 (206) 829-5004) was contacted and informed the contact that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Shoreline, WA, USA
Takata recall. The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect.
- San Diego, CA, USA
"takata recall" BMW does not appear to take this recall serious. I called # on hugh glossy postcard, spent over 10 min --- no human. Called national # they said they could forward me to local # (back where I started.) got return call told her I needed 4 pm appoint. Oh now they only ha appoints til 1:30. This BMW location does not care about "urgent recall notice" talked to a guy (higher up). When I insisted I needed 4 pm appoint he hung up!
- Ipswich, MA, USA
Just took my 2002 BMW in to replace defective airbags. BMW sterling, va wanted $1611.05 to replace airbag control unit/sid. Did not pay them... this should be looked into immediately... they are ripping people off. They replaced the airbags and you have a light on - so are they functional or not... they are ripping people off... [xxx] [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Charles Town, WV, USA
Takata recall. We are under recall 17V047. For four months, we have been calling and doing on-line chats with BMW of mobile (mobile, Alabama). Every call or chat ends with them asking for our phone number and email address. They say they will contact us shortly with info on when or if the recall can be done. They have never once called or emailed us back. I can understand that it might take a while, but they could at least let us know what is going on while we are driving this dangerous car. Is there anything we can do about this, or do we wait and be ignored until something really bad happens" aren't they required to honor this recall"
- Gulfport, MS, USA
Airbag light comes on when driving, and sometimes it does not. I have contacted the dealership jacksonville fl multiple times to get the recall fixed since the recall notice in the mail. They alway say they don't have the part and cannot do it. They will try to order it and if it comes in they will contact me. I never hear back from them.
- Jacksonville, FL, USA
- Chestnut Hill, MA, USA