5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,407 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Urgent - my 2002 325I's first sunroof glass exploded on me on 1/25/02. The replacement glass has two surface hairline cracks and two hairline cracks beneath the surface of the glass. This cannot be an isolated incident. Please examine your sunroof carefully for defects. No one at BMW is taking this seriously enough.
- Brewster, NY, USA
I purchased a new 2002 BMW 325I on 12/4/01 equipped with several options including a sunroof. I was driving into work on Friday, January 25, 2002 and all of a sudden, the glass on my sunroof exploded and showered glass all over my head, the interior of my car and apparently some pieces nicked the paint on the trunk. BMW says that it was most likely a rock that hit the glass. Although I have full-glass coverage, I asked my insurance company, Liberty mutual, to send a claims adjuster. His findings were inconclusive; could have been a rock, defect, ice buildup, on the glass, etc. I'm very concerned that this could have resulted in serious injury. A common highway stone should not cause such a violent reaction. BMW has been dissapointedly unresponsive and uncaring regarding this issue.
- Brewster, NY, USA
- Melbourne, FL, USA