10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,425 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2004 BMW 325xi sedan was about to carefully back into a service bay from just outside the garage door. Aware of the need for precision and care (there were people and items near the bay), I shifted into reverse, then very gently stepped on the accelerator pedal. There was a momentary hesitation, then the car began to go backward slowly for about a half second and then, without any action on my part, the engine suddenly roared to life and the car went backwards at tremendous speed. Within about two seconds it had gone back some 40+ feet and, because I had turned the wheel a bit before moving the car, the rear pivoted almost 90 degrees and ran into a garage side wall another 40 or so feet away. An employee may have been brushed as the car hit the wall near him. The event happened so quickly and unexpectedly that I had no time to even step on the brake. I am a skilled driver and at no time did I step hard on the accelerator pedal. Major damage to trunk, rear panel and two doors occurred. In my ca 50 years of driving I have had only one previous accident. That was in February 2007 when, as I shifted into reverse in an icy parking lot, a gentle push on the accelerator resulted in a sudden racing of the engine and resulted in very rapid backward rush of the car. It hit a brick wall behind it and resulted in major rear end damage. It was the very same car as in the 2009 accident described above. The 2007 event was attributed to ice on the pavement and not further investigated. The car was then fully repaired by BMW in rochester NY.
- Scottsdale , AZ, USA
: the contact stated that while pulling into a parking space, the vehicle accelarated without effort. There was emergency braking which resulted in the vehicle hitting a concrete support parking structure on the front right side of the vehicle. The vehicle almost continued over the edge of the parking structure which was two stories above the ground. Subsequently, while the vehicle was being driven home the rear ABS brake lights and the brakes lights on the dashboard illuminated. During this period, the vehicle slowed down without applying pressure to the brake. Also, the vehicle surged forward. The contact had the vehicle towed to the dealer and it was examined. According to the dealer, the vehicle would need diagnostic testing at a charge before the brakes chip can be replaced. The dealer determined that there was no abnormal code in the computer.
- El Cajon, CA, USA
BMW 525I 2004: Dealer says they can not set speedometer to show miles actually traveling: Instead the speedometers on all cars are set using the following formula: Speed shown on speedometer X.10 (the result) add 2.4 miles. Then take this result and subtract it from the miles shown on the speedometer to find the actual miles I am traveling! in other words if the speedometer shows I am traveling 70 mph X.10 = 7 + 2.4 = 9.4 I am actually going 60.6 miles! BMW refuses to adjust this. What can I do short of trading in car?
- Wilmington, NC, USA
- Tallahassee, FL, USA