10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
64,675 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

May 092020

328 6-cyl

  • 70,000 miles
When front passenger is seated, light indicates passenger seat air bags are turned off! even with adults seated. Maintenance stated likely seat sensor faulty. Frustrated to see this is a known problem for this vehicle that was repaired for only one year of the 3 years affected. How many people must die first? happens stopped and in motion.

- Windermere, FL, USA

problem #11

Mar 012019

328

  • 100,000 miles
As soon as the vehicle is started a warning will pop up for 'passenger restraint system malfunction' caused by the seat occupancy sensor failing on the front passenger seat. The warning will stay on and not go away. A previous recall for similar year models has been announced but it didn't cover all affected vehicles due to similar sensors being used across all these year models. BMW wants to charge 1000+ dollars for this sensor repair due to them saying this is an 'unaffected vehicle'. without this sensor working properly, in the event of a collision, the passenger airbag could not deploy which can cause serious injury or death. BMW refuses to do anything about this without a recall announced, or without thousands of dollars being spent just for the safety of my passengers.

- Loxley, AL, USA

problem #10

May 012019

328

  • 100,000 miles
The passenger airbag light in my dashboard is constantly on. The car thinks that a small child is sitting on the seat and disengages the airbag. So now the airbag is is completely disengaged even when someone is sitting in the passenger seat. I've taken my vehicle to BMW dealership and they checked my VIN and said it's not part of the recall and want to charge me $2000 for the repair. I believe my seat sensor is the same one that is being recalled but not enough owners with the same vehicle have filed a formal complaint with NHTSA. The two recalls that the NHTSA has recalled are 17V-428 and 17V-605. Why are those models the only one being recalled when there's definite malfunction with the OC3 airbag seat sensor? my car is the E93 model which is the convertible model, I believe that because this model was produced less than the 4 door sedan and that most ppl with convertibles don't have a passenger sitting in the passenger seat. I have a daughter that sits in the passenger seat everyday and I believe that is why it malfunctioned. My car is a 2008 E93 328I. I believe the same airbag passenger mat seat sensor is the same one BMW has recalled for their 2006 and 2007 E90 and E91 models as well as the 2006-2010 X3 models that are being recalled. Please include the 2008 E93 models as these are the same airbag sensors that need to be recalled.

- Sacramento, CA, USA

problem #9

Oct 122018

328

  • 104,100 miles
Use of the right front (rf) passenger seat would cause an air bag and seat belt malfunction indicator light. The lights would go out after a number of ignition cycles if there was no rf passenger, but would reappear after a passenger used the seat. The vehicle was taken to a BMW dealer on 10/12/18 and they found that the "OC3 mat" was faulty and they recommended that it be replaced and programmed. This is a similar issue to two other BMW recalls (17V-428 and 13V-564) related to the front passenger air bag seat occupancy sensor mat. This vehicle is a 2008 BMW E90 3-series with sport seats but is not included in either recall.

- Dunkirk, MD, USA

problem #8

Oct 052018

328

  • 128,000 miles
Passenger side front seat caught fire.

- Rochester, MI, USA

problem #7

Jan 012017

328

  • 76,000 miles
The contact owns a 2008 BMW 328I. While the vehicle was stationary and while driving various speeds, the air bag indicator illuminated without warning. Bill pearce motors (11555 South Virginia street, reno, Nevada 89511, (775) 826-2100) was made aware of the failure and performed a diagnostic test. The dealer stated that the sensor under the front passenger seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

- Reno, NV, USA

problem #6

May 302018

328

  • miles
Passenger restraint malfunction.

- Alexandria, VA, USA

problem #5

Oct 092017

328

  • 70,000 miles
Seat sensor malfunctioning showing no passenger when passenger is seated. This may prevent seat belts from functioning and air bag deploying in the event of an accident and increasing injuries

- Miami, FL, USA

problem #4

Aug 012012

328

  • 12,000 miles
Passenger seat occupancy mat sensor broken. Problem started, 5 years ago. This seems to be a well documented problem affecting many different BMW models/years. BMW will not take responsibility for the situation. Please help.

- Honolulu, HI, USA

problem #3

Mar 302017

328

  • 39,000 miles
Passenger seat mat failed turning off passenger side airbags for a car manufactured in fall 2007 in germany. BMW don't want to take ownership of the problem despite this being a safety issue and models prior to this cut-off date having already been recalled for the exact same problem. The passenger seat is rarely used and the car, despite being 9 years old, has only done 39,000 miles. This is a dangerous condition if the airbag is truly turned off though no codes indicate this is the case. Don't know what to believe

- Petaluma, CA, USA

problem #2

May 302014

328

  • 35,000 miles
Seat belt and air bag warning lights go on when there's no one sitting in the passenger seat. Was told this is likely a seat sensor issue. I have the sport package and have read that many people have the seat sensor issue with sport seats. Also there has been a recall for almost every year model for the BMW 3-series up to 2007 for seat sensor recall. The light is on constantly now when the car is turned on, whether it is driving or stationary. The lights used to go intermittently on or off but now they are staying on. This makes questionable whether the seat belts are working or if the air bags will deploy.

- Davie, FL, USA

problem #1

Jun 252014

328 6-cyl

  • 42,000 miles
Black mold formed on rear seats, dashboard intermittently worked (1/2 of dashboard active, 1 fuse powers the dash), 6" of water pooled in rear back passenger footwell (location of main electrical unit); water was dripping on my foot when resting on petal of my 42000 mile, $50,000, 2008 BMW 328xi coupe. I contacted BMW of na who advised me not to use the car because it was dangerous. After several attempts to work with BMW of na & BMW dealership (place of purchase) a vapor barrier leak was found but more was believed to be at cause. The dash needed to be removed, for $1800. I refused to pay; requested BMW of na to pay. Request denied. The dealer said BMW of na would only pay vapor barrier repair costs. I asked for no repairs; towed the car home. Finally reaching linda vitale, exec. Customer services of BMW na, NJ, she told me the dealer did do the repairs. This was against my expressed wishes. I wanted the car investigated elsewhere too. In a later conversation, [xxx] claimed the reason for the water was from a leak from a 3rd party windshield instillation. Note: Mold, water, and electrical problems existed previous to 3rd party windshield installment. [xxx], proven wrong, due to dates, stated, in a subsequent recorded conversation, per the dealer, the water entered the car because the doors were dismantled and incorrectly put back. Note:[xxx] has proof that the doors were never removed. [xxx] totaled the car due to black mold contamination, health risks; risk of injury to me and others due to mold, the electrical compromised, and possible power cut to engine while in motion. A paid loan but having no car, BMW of na wished only to compensate me with $1000 towards a new BMW. I found many forums, on the internet, regarding 2002-2015 BMW's w/the same problems & owners sustaining same loss of property with no ethical or sustainable compensation from BMW of na. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Waterbury, CT, USA