10.0

really awful
Crashes / Fires:
6 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
35,220 miles

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« Read the previous 20 complaints

problem #51

Feb 012016

328

  • miles
Takata recall. The contact owns a 2008 BMW 328I. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.

- Richmond, VA, USA

problem #50

Sep 192016

328

  • miles
The contact owns a 2008 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Fontana, CA, USA

problem #49

Feb 092016

328

  • miles
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Salida, CO, USA

problem #48

Mar 302017

328

  • 39,000 miles
Passenger seat mat failed turning off passenger side airbags for a car manufactured in fall 2007 in germany. BMW don't want to take ownership of the problem despite this being a safety issue and models prior to this cut-off date having already been recalled for the exact same problem. The passenger seat is rarely used and the car, despite being 9 years old, has only done 39,000 miles. This is a dangerous condition if the airbag is truly turned off though no codes indicate this is the case. Don't know what to believe

- Petaluma, CA, USA

problem #47

Feb 012017

328

  • 121,000 miles
The contact owns a 2008 BMW 328I. While operating the vehicle, the passenger side air bag sensor illuminated along with a message indicating that the air bag would not deploy, if needed. The vehicle was taken to the dealer where it was diagnosed that the sensor was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

- Lillington, NC, USA

problem #46

Jun 012015

328

  • 10 miles
After the car was serviced about a year and a half ago, the air bag light went on. When I took it back to the dealer, he said the sensors are really sensitive on the bmws. I recently found out that this year and model had a recall on airbags. When I called the dealer they asked that I refer this to you guys because my particular VIN is not included in the recall. I am now constantly driving in fear of a airbag malfunction.

- San Leandro, CA, USA

problem #45

Mar 012016

328

  • miles
Takata recall. I was mailed a safety recall notice from BMW alerting me to the fact that my airbags had been recalled, and that they posed a significant safety hazard. They told me that they did not have parts in supply currently to fix the issue, but would contact me again when they had the parts. This was over a year ago. They still have not contacted me about replacing my airbags. This has not been taken care of in a timely manner at all.

- Sunnyvale, CA, USA

problem #44

Mar 092017

328

  • miles
We received notice a of recall over a year ago and yet whenever I call my local BMW they tell me there is nothing to worry about and that we will be notified when they can fix it. They tell me that it is mostly older vehicles that are affected....but ours is 8 years old.

- San Antonio, TX, USA

problem #43

Sep 122016

328

  • 57,000 miles
"seat-belt light/takata recall, it seems that my VIN number is not listed among the vehicles recalled but my airbag lights have been coming on and off as well as seatbelt lights and I believe that the two systems are linked and should be investigated for security reasons, the lights came on as the vehicle was in slow motion as I was attempting to park. I would like to have the parts replaced, especially if the airbags are manufactured by takata or another manufacturer.

- Lewisville, TX, USA

problem #42

Feb 052016

328

  • miles
Takata recall. Vehicle has been identified as having a defective takata passenger airbag, manufacturer does not have replacement parts available and has not been able to provide any information on when replacement parts will become available. I am concerned about the safety of continuing to use this vehicle while waiting for this defect to be corrected.

- Rehoboth Beach, DE, USA

problem #41

Mar 092016

328

  • miles
Takata recall I have yet to receive a secondary letter from BMW advising they are ready to replace my defective airbag inflator. I have been waiting a full year for this issue to be resolved.

- Redington Shores, FL, USA

problem #40

Nov 012016

328

  • miles
Takata recall I have contacted BMW customer service at least 3 times to get an estimation as to when my vehicle will have the airbag replaced. BMW does not seem to be able to give me a time line. Over the last 3 months all they can say is "there is a shortage of parts" ''you will be notified when parts are received". how long is a reasonable wait to get the airbag fixed on a car that is driven daily?

- Marietta, GA, USA

problem #39

Dec 082016

328

  • 120,000 miles
My airbag has not been replaced and the dealer blames the supplier of the airbag. I am stuck and at risk as I drive from new orleans to _______ more than five hours away frequently.

- New Orleans, LA, USA

problem #38

Jun 052016

328

  • 75,000 miles
Takata recall. I have called dealer five times and they do not know when they will get the repair part. I own two 2008 BMW's with same recall. Columbia SC BMW 803 404 5400. Surely someone knows the status of the new part. They seem to be ignoring me, never had that happen before.

- Blythewood, SC, USA

problem #37

Nov 072016

328 6-cyl

  • miles
We have been waiting over 9 months for BMW to fix this issue VIN: [xxx] year: 2008 make: BMW model: 328I sedan number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> 16V071 recall date: February 5, 2016 manufacturer recall number: Na summary: Driver's front air bag: During air bag deployment in an accident, the driver's front air bag module may produce excessive internal pressure that could cause the inflator to rupture. Safety risk: Inflator rupture could result in metal fragments striking the driver or other passengers, potentially resulting in serious injury or death. Remedy: Due to the large volume of new inflators needed to repair vehicles, final owner notification letters will initially be issued by first class mail to owners of the highest risk registered vehicles, I.e., oldest models in highest absolute humidity areas (e.g., usa gulf states). As parts supply increases, all owners of affected vehicles will be notified by first class mail. When you receive your final letter, you should make an appointment with an authorized BMW center immediately so they can replace the driver's front air bag module. To ensure BMW of North America, llc has your most recent contact information, please register your vehicle at www.bmwusa.com/mybmw. recall status: Recall incomplete manufacturer notes: For additional information or assistance, please contact customer relations and services at customerrelations@bmwusa.com, or at 1-800-525-7417. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tucson, AZ, USA

problem #36

Oct 252016

328

  • miles
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Meyers, FL, USA

problem #35

Mar 012016

328

  • miles
No progress on recall campaign no. 16V-071 since notification 7+ months ago. Given the year of my BMW series 3 sportswagon (2008) and my coastal location, I am very concerned that parts are still not available to correct this dangerous problem. The recall notice directs the consumer to contact www.safecar.gov "if your BMW center is unable to remedy the defect... within a reasonable period of time."

- Laguna Beach, CA, USA

problem #34

Mar 012016

328

  • miles
Takata recall. The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for longer than 6 months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Mapleton, UT, USA

problem #33

May 112015

328

  • miles
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair for over a year. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Birmingham, AL, USA

problem #32

Apr 112016

328

  • miles
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part was not available for an extended period of time. The dealer provided a loaner vehicle for months and later scheduled an appointment, indicating that the remedy was an interim solution until the manufacturer was able to provide a permanent repair solution. The dealer stated that the loaner vehicle would no longer be provided after the interim repair was completed by the dealer. The manufacturer was contacted to address the guidelines of the interim repair and to determine when the permanent repair solution would be provided to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Chino Hills, CA, USA

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