10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
54,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 BMW 328:

Unsubscribe any time. We don't sell/share your email.

problem #1

Dec 232014

328

  • 54,500 miles
I believe that unintended acceleration caused my one vehicle accident. I was reversing slowly out of a steep driveway. Once out of the driveway, I put my foot on the brake so that I could switch gear in to drive. When I put my foot on brake, the car accelerated backwards, and I couldn't control it. The brake wouldn't work. The acceleration was so fast, that what stopped me was hitting a horse fence across the street. I was going so fast, that I ended up going airborne, and only damaged the top of the horse fence. My front part of my car then fell forward and broke the tie rod in half. I ended up with whiplash and a concussion, requiring post-concussion syndrome physical therapy for 4 months. I asked BMW for a special investigation into my car to see if it malfunctioned. My car was not allowed to be fixed prior to the investigation and had to be done at a BMW dealer, which it was. Everything was a secret when BMW investigated my car. The BMW dealer service manager wasn't allowed to be told any findings or watch the investigation. BMW sent me a letter afterwards stating that the car didn't malfunction. I have been driving for 33 years without one accident or traffic violation. I had driven that car for 4 years and I know that my foot was on the brake but I was accelerating faster and faster and couldn't stop the car. I have read other reports of unintended acceleration and what is described is exactly what happened to me. I am lucky and thankful that no car or person was behind me, because I could have killed someone. I was only going about 5 miles per hour when I pushed on brake, but unintended acceleration had me going in reverse about 50 miles per hour until I hit horse fence. The brakes didn't work. I have photos of horse fence and broken tie rod but only allowed to upload 5 files.

- West Chester, PA, USA