2011 BMW 328i stalled in an intersection, car then started to act bogged down. Waring light came on. I took the car to a mechanic shop where they found a bolt head inside / bottom of our oil pan. I then researched online and found that BMW has a recall for a (Vanos failure sheared bolts/recall). I contacted my local dealership and received a very unwelcomed response to this issue. They told me because another mechanic worked on this vehicle other than a certified BMW mechanic/location that the recall would not be valid. I called BMW customer service line and was told that is not true. It is a safety recall and to try calling another dealership to set up an appointment. Unfortunately, other dealerships won't even call me back to set anything up. It seems no one cares even though we have the proof with this bolt in hand. We cannot drive the car based on the BMW's recall information as to a safety risk, yet no one wants to help. There's no offer to get us a rental car or any solution to when we can take our car in for repair. Shame on you BMW for your lack of empathy to your millions of customers who have supported and purchased your product through the years.

- Marina, CA, USA

i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i-??ve parked the car since the incident to do some research on what the cause could be.

- Batavia, NY, USA

The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was idling, the vehicle stalled without warning. The contact stated that several attempts were needed to restart the vehicle before being able to accelerate forward. The contact stated that while accelerating, the engine was louder than expected while revving. The check engine warning light was illuminated. The air bags warning light was also illuminated. The contact stated that the failure was more persistent during the winter months. The vehicle had been taken to an independent mechanic however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer had been made aware of the failure and it was confirmed that there no recalls associated with the VIN. The failure mileage was 90,000.

- Plainsboro Township, NJ, USA

1) Vehicle idling problem, it automatically accelerate while vehicle is idle and pcv valve problem is very prominent during the winter. 2) Airbag problem, automatically airbag is popping up.

- Plainsboro, NJ, USA

I reported this failure to NHTSA at the time of the incident as well. You should have a record of it. The engine failed under the exact circumstances as the recall it's under. Upon inspection our BMW dealer service department determined that our engine experienced extensive damage and would need repairs beyond that of simply replacing the VANOS bolts or mechanism. BMW NA is refusing to repair my vehicle under the guise of the "remedy is not available" it is almost a year that we have been without the use of our car so please instruct them to begin repairs now as the new bolts will surely be available by the time the rest of the engine is either repaired or replaced. Thank you.

- Wellington, FL, USA

The contact owns a 2011 BMW 328XI. The contact stated while driving at an undisclosed speed, the vehicle was shaking excessively from the engine compartment. The contact stated while driving, the 4WD, brakes, and Service engine warning lights were illuminated. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

- Covert, MI, USA

NHTSA Recall Number23V707 Recall StatusRecall Incomplete, remedy not yet available. This recall has been open for over 2 months and I can not drive my car since then. When will there be a fix? I cant afford to keep renting a car to wait for this fix.

- Cocoa, FL, USA

The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a bolt had fractured in the engine. The vehicle was towed to an independent mechanic, who replaced the engine. While at the local dealer, the inspector noticed that the mechanic had fractured another bolt. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 138,000.

- Jackson, MS, USA

Due to engine problems, caused by the recall, car cannot be driven. Been parked at a BMW dealership for over a month with no remedy insight.

- Wirtz, VA, USA

I have an open recall (10/20/23) and called both the BMW Recall Hotline and my local BMW dealer for more information. (East Bay BMW, Pleasanton, CA) The Dealer would not provide the Recall information and the Hotline provided some of this information. Neither could provide me with a timeline for BMW setting a Remedy. Unfortunately my BMW is experiencing some of the symptoms. When can I reasonably expect a Remedy decision? I appreciate your help BTW- I have set up a claim with BMW. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Ramon, CA, USA

Engine is making weird noise and a mechanic told me it-??s related to this recall that still has -??no remedy-?? when it should-??ve been a recall YEARS ago when the cars first came out and this issue became more apparent. I do not want to keep driving the car I paid hard earned money for just for a manufacturer defect to destroy

- Philadelphia, PA, USA

I own a 2011 bmw 328 xi my vamous bolts snapped off and there a recall on it.i being charge 1800 dollar from my understanding it's supposed to be free at charge for safety recalls.my vin number is [XXX] would like to receive a copy of my recall letter thru mail and thru email.my email is [XXX] address is [XXX]. My name is [XXX] u. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Norwich, CT, USA

2011 bmw 328i vano bolts fail.my car stall in the middle of me driving.vechile doesn't want to start.starter just making a whine noise.before stalling I can here rattle in the engine like loose bolts jumping around.

- Norwich , CT, USA

Engine camshaft bolts sheered off inside top of motor, did searching online and found this common problem in certain years and model. Bmw offered a 10 year replacement campaign for faulty bolts and damage they caused. The only problem is mine is beyond that time period as it just happened. similar to many other BMW owners "it happened after the warranty period has ended" even though defective bolts are still causing problems. This should be a simple be a recall with no warranty period, because bolts are defective and still damaging motors.

- Phoenix, AZ, USA

VANOS Assembly Bolts Broke and engine stalled. Vehicle was taken into dealership two weeks earlier due to check engine light being on. Dealer checked and cleared "check engine errors" and reset and reported that I would need to replace "VANOS Solenoids" intake and exhaust soon so I was told I could drive the car and if the solenoids went out I could still drive the car. two weeks later is when the bolts broke and car stalled and would not restart. At this time I arranged to have the car towed in and after inspecting car I was told that the "VANOS assembly bolts" broke. To better understand the repair I went online and found this. Recall Campaign No. 14V-176: VANOS Assembly Bolts. This is the same issue as the recall so I don't understand why this car or vin was not part of the recall.

- Rio Rancho, NM, USA

While driving my 2011 BMW 328i, I experienced the engine stalling and would not re-start. I had the vehicle towed to an independent BMW mechanic near my house. It was determined that the VANOS cam shaft bolts sheared and went down into the oil pan. I contacted BMW knowing that there was a previous recall on the VANOS bolt failure (Recall Campaign 14V-176: N51, N52K and N52T Engine -?" Replace VANOS Gear Bolts) and BMW says that my vehicle is not an affected vehicle although the production year matches and the engine type match.

- Virginia Beach, VA, USA

The engine loses power unexpectedly, making merging into traffic dangerous. It's intermittent and can't be duplicated under the same conditions every time. There is an open recall for VANOS bolt issues, Recall Campaign 14V-176: N51, N52K and N52T Engine -?" Replace VANOS Gear Bolts that I believe to be the root issue, but it doens't seem to apply to my VIN. I think this issue is more widespread than the recall addresses.

- Tampa, FL, USA

The serpentine belt ended up behind the crankshaft pulley. As it rotated and shredded, the belt was also penetrating the crankshaft seal. Shreds of rubber along with the seal entered the VANOS system. Rubber filled the oil pan, oil pick up tube was filled with bits of what was the belt. The engine has internal damage from the interception into the timing chain. Independent Service Center The warning light was not present until after stopping, exiting the vehicle, then returning and trying to crank. The oil light, engine light, and red car image (BMW dash light) were thn presented, Doing some research and talking to the shop, it's a far too familiar problem.

- Jackson, MS, USA

I own a 2011 BMW 328i xDrive with a known issue of Vanos bolts being sheered off, which is what just happened to my vehicle. There is only a recall on some of the vehicles and not all. My car is not covered through VIN which is ridiculous because it is a known issue. Upon contacting BMW here in El Paso, TX all they could tell me was my VIN was not covered. Since this issue affects far too many like models from the same time frame, BMW should be held responsible. Now I have to spend $1500 with an indy car shop and I hope we get reimbursed.

- El Paso, TX, USA

I've had my car for less than a year, and started having issues with my engine around cold weather season. I would constantly get a light signal on the dashboard indicating that my engine needs coolant due to it overheating, although my car remained up-kept with coolant and fluids. there were times where I had to stop my car on the road due to an extensive amount of smoke and burning odor coming from the engine compartment, after being serviced a numerous amount of times, the only issue found was in regards to my engine overheating, and supposedly fixed by adding more and more coolant. eventually my engine gave out after taking a short 30 minute trip to my parents home on thanksgiving day. Now that a recall has been placed on my vehicle, I have an understanding that a PCV valve heater malfunction can cause an engine to overheat, and when not repaired, it can cause unrepairable damage to an engine. I also have an understanding that a valve heater malfunction can cause coolant to leak out, resulting in the engine overheating regardless of how much coolant is put in it. I have an understanding that a bad PCV valve heater can result in a rough idle, engine stuttering, and a drop in fuel efficiency, all of which I've dealt with. I've reached out to my local BMW shop in regards to this recall, and they refuse to even take in my car to look at it being that my engine is already no good, although the reason for my engine going out is most likely due to this recall. my car is sitting with a faulty PCV valve heater and the damage that its done to my engine, and the BMW shop of macon is telling me that this recall has nothing to do with my car without even looking at it, when I know for a fact the issues I've had with my car relates to the recall.

- Mcdonough, GA, USA