Recently I drove my car and the engine started to make a high pitched noise. I smelled a gasy burning smell coming from the car. I brought it to a mechanic and he said bolts had come lose in the engine. I asked if it was something I had done and he said he had seen it with many BMW cars out of nowhere.

- Hillsborough, NJ, USA

Aluminum bolts on vanos intake actuator/phaser snapped. Caused internal engine damage. Had repaired, engine light remains, engine is in timing. Called BMW dealership in pa. They stated no recalls for issue, no tsb's. I found a NHTSA campaign that matches the description of what happened 14V76000, BMW dealer did not recongnize campaign. Cannot resell the vehicle with cel & spent thousands trying to repair. Upside down on the car & frustrated.

- Holland, PA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The contact called BMW northwest located at 4011 20th St E, Tacoma, wa 98424, (253) 922-8700, and an authorized mechanic was sent to the residence to perform the recall repair. The contact stated that a week after the recall repair was performed, the air conditioning system became inoperable. The dealer was contacted and informed of the failure. The contact was informed that the air conditioning failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 176,000.

- Las Vegas,, NV, USA

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, the check engine warning light illuminated and the vehicle stalled. The vehicle was towed to hendrix BMW located at 6950 E. independence blvd, charlotte, nc 28227, to be diagnosed. The contact was informed that the engine was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,653.

- Fletcher, NC, USA

March 13 th. I lease a 328I 2011 a hour or two later. It starting shaking a lot and jerking forward. While foot on break then it cut off I attempted to cut it back on and it would cut back of I was stuck for a while. So I called the. Dealer they was closed. I went the next day. Told them bout the problem. And the took the car to the shop and sense then I haven't. seen it again and at this point they want me to still make payment on car I dnt have. And insurance I ask them to. Refund me. And. The told me no there nothing they can do. And I have to keep the car. That I still dnt have. Today's the 27th so they had it about two weeks. Now today I viobthe mechanics and they told me the. Ppl at the dealer. Order all the wrong parts to the car and dnt no when he will have the part or when it will be fix. I tried calling. The dealer. Back to back about 20 times they kept coward my call then someone finally answer. With a bad attitude and told me stop calling cause the person I'm looking for isn't here although the specifically told me to call him and he guarantees that it will be ready today March 27 th at 6pm but which it wasn't. and I still haven't heard back from. Them yet all I wanted. Was to get out of it. And they keep denying. Me dat. Even when it happen the same day. I need help please I'm being scammed. Of. feel like I am all I wanted was a car. With no problems. Right away and that's exactly wat happened to me. And now I feel so in it being around those ppl and visiting the dealer to. Speak to them cause they not answer. Please help

- Farrockaway, NY, USA

The contact owns a 2011 BMW 328I. The contact stated that he drove the vehicle and parked the vehicle however, returned to the vehicle after an hour notices smoke coming from the engine compartment. Within two minutes flames were seen coming from under the hood. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed to a friend's residence and approximately 3 days later the manufacturer retrieved the vehicle to do an investigation which took two months. The determination was that the vehicle had an oil leak which caused the fire. The contact was referencing the failure to NHTSA campaign number: 17V683000 (engine and engine cooling). The approximate failure mileage was 102,000.

- Bayonne, NJ, USA

In 2018 classic BMW dealer diagnosed oil pan gasket leaking and my oil level was low. He recommend gasket replacement at a cost of $1100 I wrote letter & called BMW corporate usa for investigation and resolve the issue. But 1 yr later, they have not resolved the issue & have used my expired warranty as reason for not looking at issue. I have found that this is common issue with BMW cars through my online research. I would like NHTSA to investigate these complaints.

- Plano, TX, USA

The contact owns a 2011 BMW 328I. The contact stated that the aluminum bolt detached which affected the camp-solenoid switch. The vehicle was taken to an independent mechanic and was diagnosed that the two bolts in the motor under the camp solenoid switch needed to be replaced and the timing needed to be readjusted. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The failure mileage was approximately 160,000. The VIN was not available.

- Columbia, MS, USA

Bolts broke on engine causing not to crank where the timing is hooked to solenoid cam

- Columbia, MS, USA

The contact owns a 2011 BMW 328I. The contact stated that upon vehicle start up, the low oil pressure oil light had illuminated. The contact took the vehicle to an independent mechanic where the vehicle was inspected. The contact was notified of a defect in the plastic cover on the oil filter, which caused the engine oil leak. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 123,000.

- Edgar, WI, USA

I brought my car to a local garage when the check engine light came on. The mechanic had spent over 5 hours taking our car apart once he found that some of the bolts on the camshaft were broken and had fallen in the engine as far as the oil pan. I called BMW and they said that although there was an extended recall on this that the would not cover any of the expenses for this major repair which was over $5500! they would have covered the repair if I brought the car into one of their service centers. I would have had to pay my local garage thousands of dollars to give me the car in pieces and have is towed to BMW. I told my mechanic to complete the repair and I would attempt to fight BMW. Contacting you is my first step in fight BMW. I will also look into a class action that may have started against them and join

- Madison, CT, USA

The back door passenger side wood door panel is off and it was never fixed or replaced when I purchased the vehicle. This will probably cost me money to get the wood panel put back on the door. The same lights always appear on my dash board. The indicator lamps are on: Dsc is deactivated. I do not know how to get this fixed. The brake light stays on and it is illuminating a yellow light. I managed to reset the service engine soon light after reading youtube. I took my car back to dealership twice and they did a diagnostic and couldn't get the service engine soon light to turn off. Also the dealership told me I have new brakes and a new oil change. A friend told me how to check my oil and my oil was a quart low. I drove to the nearest gas station and put in a quart of synthetic blend motor oil. I discovered after driving to Washington from las vegas, Nevada my car leaks from my engine.

- Olympia, WA, USA

Purchased a 2011 BMW 328I used it came with extended warranty the first issue I had was in my foot well module I came in from work parked car in drive way woke up the next morning to no headlights turn signals and car would not start I contacted BMW because there was a recall on the foot well module took car in to get everything checked out BMW replaced foot well module said everything was ok drove car home thinking everything was ok parked car woke up the next morning car was completely dead no power so I took battery to get tested and had to replace the battery also the battery terminal cause saftey terminal went off from there I replaced everything that was needed car has power but will not crank had it diagnostics said it was relay replaced all the relays in the car no start same issue had the crank position sensor replaced still no start battery good looked online to see that the frm could cause electrical issues which is clearly the issue but all problems to this point got worse since module was replaced by BMW dealership and diagnostics by them stating everything was ok. Ive literally exhausted my options of buying and replacing parts and the problem persist when I contacted BMW about the recall on the electrical problems with the foot well module instead of them just replacing a module and saying my electrical was ok when it clearly was not

- Boone, NC, USA

My BMW does not idle smooth, it hesitates like it is choking on gas, its idle gauge goes from 0 to 15 constantly. At first I thought it was a transmission problem. I had it tunes=D up and the problem still exists. It has little power on and off. You have to accelerate hard to get it to go up hills and it is not a smooth shift when your riding it hard to get the idle up to par to go faster.

- Elizabeth, PA, USA

The contact owns a 2011 BMW 328xi. While driving various speeds, the vehicle overheated, and the check engine and oil indicators illuminated. On August 26, 2019, the vehicle was towed to rick hendrick BMW (1518 savannah hwy, charleston, SC 29407, (843) 261-5760) to be repaired per NHTSA campaign number: 17V683000 (engine and engine cooling). On August 27, 2019, the contact's vehicle was involved in a crash while being test driven by a mechanic. There were no injuries. The contact was notified of the crash the following day. On August 29, 2019, the contact went to the dealer to speak with a manager and was informed that he would need a police report before they could make any decisions regarding his vehicle. A police report was filed. The contact had not spoken with his insurance company. On September 3, 2019, the contact was provided a repair estimate via email at the cost of $4,751. The contact was informed that the rec eccentric shaft sensor with the valve cover, oil filter solenoids, spark plugs, coils and other oil related failures in the engine needed to be replaced. On October 15, 2019, the contact was informed that his bumper had been replaced by the insurance company of the driver who crashed into his vehicle and that he was "all set to go". upon his return home, the vehicle began smoking and the check engine indicator illuminated. The contact had the vehicle towed back to the dealer. The contact was denied a loaner vehicle. The contact was unaware of the vehicle's whereabouts. The failure mileage was 56,000.

- Gastonia, NC, USA

The contact owns a 2011 BMW 328I. The contact stated that the engine made an abnormal rattling noise and was running roughly. In addition, the service engine indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign number: 14V176000 (engine and engine cooling). The failure mileage was 85,000.

- Savannah, GA, USA

Was driving home on the interstate at 60-65mph and suddenly the car began to slow down and loose power. No indication that something was wrong until I pulled off the roadway and shut the vehicle off. I exited the vehicle raised the hood. Next, I noticed all the engine oil had began draining out of the vehicle into the ground.

- Huntsville, AL, USA

Was driving on freeway and car just started slowing down and turned off, was driving around 40 to 50 mph

- Houston, TX, USA

When I turn on my air conditioning my car overheats when I was driving home from work it started to overheat and I was stuck on the highway for about 2 hours I need this problem fixed as soon as possible I am in fear of this happening again

- Meriden, CT, USA

The spark plug coild keep breaking before their servace interval. These are supposed to last somewhere between 60K to 80K miles but they keep failing at around 35K to 40K miles. This makes the engine misfire and it is dangerous to drive in this condition.

- Stafford, TX, USA