5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,997 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While pulling out of the garage, a warning message "chasis stabilization: Drive moderately" appeared on the dash and had no power steering and was making whirring noise when the steering wheel was turned. Stopped the car and walked back into the garage and found a sheared off bolt on the floor. Upon further inspection, found all the three bolts on the electric steering motor sheared off & missing and the steering motor was about to fall off from its place and excessive corrosion was also noticed. The one bolt found on the garage floor must have been the last one holding the motor in place. Glad this happened on the driveway and not at freeway speeds or when making a turn.
- Winfield, IL, USA
While in line in a drive thru the vehicle turned off suddenly losing all electrical power and power steering. Upon trying to start "charging malfunction" appeared on the information screen in with a red warning sign. Tried 2-3 times to turn over starter. When vehicle turned on it was time to move forward. When trying to exit drive thru drive way vehicle was very heavy and almost impossible to turn. Finally after several back and forth attempts vehicle was moved about 50 feet to a safe parking location.
- El Cajon, CA, USA
The contact owns a 2012 BMW 328I. While driving approximately 40 mph, there was a complete loss of power steering with an illumination of the power steering warning indicator. The contact applied significant force to the steering wheel in order to maneuver the wheel. The vehicle was maneuvered to the side of the road where the engine was turned off. Upon restarting, the steering wheel functioned normally with the warning indicator illuminated. The vehicle was taken to an authorized dealer for inspection where they advised the contact that the battery was low voltage. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 5,000.
- Palm City , FL, USA
- Framingham, MA, USA