10.0

really awful
Crashes / Fires:
14 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
16,097 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 BMW 328:

Unsubscribe any time. We don't sell/share your email.

problem #43

May 092024

328

  • miles
Timing chain broken, sas light on, drivetrain malfunction-??

- El Monte, CA, USA

problem #42

Mar 232024

328

  • miles
Passenger-restraint system This light has turned on and I see that certain BMW-??s had recalls on this exact issue. Not sure why my 2013 328i was not included in the recall.

- St Augustine , FL, USA

problem #41

Jun 112023

328 4-cyl

  • miles
Something from the passenger front wheel side must have messed up since after I went over a small bump in the road I lost control of my vehicle that resulted in my crashing into a bobbed wire fence and a pole that was holding up the fence. My car was completely totaled and no airbags deployed from anywhere in the car. The steering wheel hit me so hard in the abdomen that it caused my T11 and T12 vertebrae in my spine to break from the doctors reports it was stated that the airbags have failed witch resulted in a direct impact to my abdomen by the steering wheel and instantly I knew I broke my lower back. My 4yr old son who was restrained in his car seat was passenger in the backseat during the accident but didn-??t sustain injuries besides some whiplash and having nightmares. The car was towed by CHP to a local tow yard since I was taken to the hospital by first responders after I was discharged I regained possession of my vehicle that sits in my driveway considered to be un toweable by the tow company storeing my car and needed to pay extra to have them tow it to my house. Please investigate any defects of my vehicle since my son and I could have lost our lives due to the airbag malfunction in the entire vehicle

- Madera , CA, USA

problem #40

May 052023

328

  • miles
I stated on another form about my other safety issue. My son was in an accident in 2013 328I xdrive this website states this vehicle does not have an open recall or any recalls on it. I say bull crap not only did my son lose break, accessibility and crash into a tree doing 54 miles an hour. He also had the airbags deploy and burned him. Air bag dust literally ate right through his pants. I still have the severely burned up his hands We purchased this vehicle for Son last year, because BMWs are known to be safe. My 16-year-old son was almost killed in his car because of BMWs negligence.

- Otisca, IN, USA

problem #39

May 052023

328

  • miles
I was preparing to yurn road had a lip when I attempted to turn breaks locked up would not engage resulting in my accident

- Otisco, KY, USA

problem #38

May 052023

328

  • miles
I was making a right hand turn my car started to lose breaking a ability and my car went in to a ditch and the air bags deployed the dust from the air bags practically disolved a hole in my jeans

- Otisco, IN, USA

problem #37

Feb 032021

328

  • miles
Received display notification of "Passenter-restraint system: Fault in airbag, belt tensioner or belt fore limiter. Continue wearing safety belt. Consult nearest service center." Upon taking to service center, they mentioned there was no recall for airbag. Peace of mind placed at risk.

- Saugus, CA, USA

problem #36

Aug 022021

328

  • miles
We were in a small fender bender and the air bag in this BMW F30 deployed - with some kind of powder and material coming out and BURNING the driver. Burns all over legs and on sensitive areas, burned all the way through his pants. The driver was lucky to have escaped with their life. These were confirmed to be Takata air bags and we found out today 9/21/21 about a recall on the same air bags. The vehicle was unsafe during sale and serviced not even a a week before the fender bender - we serviced it AT BMW and they did not recall or fully check the vehicle. These faulty air bags were ignored negligently. BMW does NOT want to repair the fault air bags because there is no official recall. We ask you add more models or assist us to this recall. A driver was injured and this continues to put drivers at risk.

- Clermont , FL, USA

problem #35

Jun 012017

328

  • miles
930A1B Permanent Front passenger seat occupancy detection malfunction 930A1C Permanent Front passenger seat occupancy detection malfunction 930AC9 Intermittent Front passenger seat occupancy detection malfunction Theres a recall out for it but my vehicles vin wasn't included. Its been killing people Yes problem was diagnosed by vehicle tech at an auto repair shop No it has not but I am trying to make an appointment since I'm not sure what to do. No, no warnings, just one day a message popped up saying there was an issue with the passenger restraint system and it started to ding. it did that for about 50000 miles then it stopped dinging, but still dings when seat is empty so you have to plug the seat belt in. Its very expensive to fix and have heard of it breaking again after being fixed. Therefore I haven't fixed it but I recently had a recall on my Toyota and ended up seeing the recall on the model of my car for that exact issue.

- Mary Esther, FL, USA

problem #34

Aug 202021

328

  • 63,373 miles
The contact's mother owned a 2013 BMW 328i. The contact stated while driving 5 mph and approaching a traffic light when another vehicle impacted the rear driver side door.The air bags did not deploy. The contact stated she sustained a mild concussion, has neck, back, and shoulder pains, and stated she had numbness on the left leg and left arm. The contact was taken by an ambulance to the emergency room to seek medical attention. The contact stated that the other vehicle had a 10 and 4-year-old and were also transported by ambulance to the emergency room to seek medical attention for their unknown inquires. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to towing lot first and then to unknown location chosen by the insurance company. The contact called the local dealer and was made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was 63,373.

- Brentwood, TN, USA

problem #33

Jul 092021

328

  • miles
When driving, get this error message on the screen when no passenger is sitting in the passenger seat - Passenger restraint system: Malfunction. Continue wearing safety belt. Seems like a big safety issue.

- Bothell, WA, USA

problem #32

Apr 022021

328

  • 90,000 miles
The car is a 2013 BMW 328I sedan. The problem happened while the car was in park. I had a passenger get in the car and a warning appears saying "passenger restraint system malfunction". I took it to the dealership and they said the issue was the passenger seat occupancy mat sensor. There are known recalls for this exact issue for multiple models of BMW for a wide range of years. However, they said my VIN wasn't covered.

- Mililani, HI, USA

problem #31

Dec 012018

328

  • miles
The passenger restraint system sensor dings really loud when a passage or object is in the passenger seat. The sensors in the seat that tell the air bag to be on or off is messed up.

- Ashburn, GA, USA

problem #30

Jul 212019

328

  • miles
The passenger airbag restraint malfunction sensor keeps popping up. I believe this should be apart of the recall associated with the senor in the seat malfunctioning

- Chicago, IL, USA

problem #29

Apr 012019

328

  • 36,000 miles
System restraints passenger side. Will not reset. Continues to illuminate restraint errors. Happened while driving, and stays on when parked.

- Piedmont, SC, USA

problem #28

Apr 062019

328

  • 48,000 miles
Car involved in rear end collision and car caught fire and burned up. Air bags did not deploy. Car was in slow motion approaching a stop light when hit in rear. Road conditions sunny and dry. My car was pushed into car in front causing more damage. Accident occurred in Illinois 159 in glen carbon, ill.

- Collinsville, IL, USA

problem #27

Dec 112018

328

  • 67,000 miles
An airbag fault appears as 'passenger restraining malfunction. Keep wearing seatbelt and contact nearest dealer. ' this code came up over a year ago and the dealer cleared the code. Now it's back after being on and off for over 6months. This time it's constant and the dealer today said that the sensor pad under the seat / sensor has to be replaced. The coast is $1400. This is not right and fair. In case of an accident my passenger will not be protected. 1000S online complain of the same issue and BMW isn't doing anything about it.

- Norfolk, VA, USA

problem #26

Oct 272018

328

  • 46,000 miles
Passenger airbag restraint error occurs secondary to a faulty battery cable.

- Charlottesville, VA, USA

problem #25

Jun 252018

328

  • 67,000 miles
Getting an intermittent passenger restraint system malfunction. It states the passenger airbag will be deactivated. The error is occurring when a passenger is in the passenger seat, and also now when the seat is empty. After searching this error message, this appears to be a common issue with different years and models of BMW.

- Lakeland, FL, USA

problem #24

Apr 222018

328

  • 79,000 miles
The contact owns a 2013 BMW 328I. While driving 40 mph, the vehicle stalled without warning and failed to shift into neutral. Additionally, another vehicle crashed into the rear of the contact's vehicle. The driver sustained injuries to the neck and back, a head concussion, ruptured blood vessels, and a face contusion that required medical attention. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic. There was no update on the status of the vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 79,000.

- Canyon Country, CA, USA

Read the next 20 complaints »