10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 95,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 BMW 328D. The contact stated that on several occasions while driving at various speeds, the vehicle stalled and lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced again. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be serviced under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The vehicle was repaired; however, the contact stated that the failure reoccurred while driving at an undisclosed speed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that further inspection of the high-pressure fuel pump was required. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
- Fontana, CA, USA
The contact owned a 2014 BMW 328D. The contact stated while stopped at a stoplight there was smoke and flames coming from the driver's side of the hood. The contact was able to exit the vehicle safely. The fire department came to extinguish the fire. The fire and police departments were present and filed reports. The fire department stated that the fire origin was from the Exhaust Gas Recirculation (EGR). There was no medical assistance needed or injuries sustained. The vehicle was towed to a collision center. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 21V907000 ( Fuel System). The failure mileage was 152,000.
- Brighton, MI, USA
The contact owns a 2014 BMW 328D. The contact stated that while his daughter was driving approximately 50-55 MPH, the vehicle inadvertently stalled in the middle of the highway. There were no warning lights illuminated. The contact's daughter was unable to veer to the side of the road due to oncoming traffic. The police arrived on the scene and stopped the traffic before assisting the contact's daughter in pushing the vehicle to the side of the roadway. The vehicle was then towed to the dealer who diagnosed that the fuel pump and the fuel pump control unit needed to be replaced. The dealer advised the contact that the vehicle would be repaired at his own expense since the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,602.
- Loma Linda, CA, USA
- Boise, ID, USA