10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 032023

328

  • miles
I was driving to target and from a stop I was 75% through the turn when a car ran the stop sign and hit my car straight on. The impact was supposed to deploy the airbags but was not deployed due to a malfunction, I was injured in this accident from my neck down my back. My injury claim is still open with the party at fault.

- San Francisco , CA, USA

problem #5

Apr 142022

328

  • miles
I was rear-ended during a traffic slowdown in freeway, while driving my 2014 BMW 328i sedan. Due to the collision, my vehicle-??s safety system got invoked, which made the gear automatically go into neutral and the flashers turned on. However, my seatbelt (driver, left-front seat) unbuckled automatically. This caused me to hit the steering wheel during the accident. I didn-??t suffer major injury as I had slowed down to less than 20 mph, while the vehicle hit me in the rear (which had also slowed, though didn-??t stop on time/didn-??t have the distance, and hence the collision). After the collision, when I checked, the socket from which the seatbelt is pulled had got loose, and the belt had a double fold in the buckle, and so it got stuck. It didn-??t rollback to its place.

- Los Gatos, CA, USA

problem #4

Jan 012020

328

  • 30,000 miles
Passenger front seat fasten seatbelt signals when I'm driving and no-one is in the front seat, I have to lock seatbelt to turn it off. It hasn't signal lately. Driver's door locks and won't unlock when I'm parked unless I use the remote but, not all of the time. Breaks squeaks only when I first exit the garage at home.

- Addis, LA, USA

problem #3

Apr 172018

328

  • 79,000 miles
Error: Passenger restraint system error message: Malfunction. Continue wearing safety belt. Consult nearest service center. This is occurring consistently. BMW is not taking responsibility. I have had repaired it twice but dont know what exactly they did. I did not see error for a week or so after repairs but again saw it. I have read and heard that there are lot of people having same issues with their bmws.

- San Mateo, CA, USA

problem #2

Jan 082018

328

  • miles
Air bag and seat belt of passenger side led turned on. Parking light turns on and driver seat alignment on without reason.

- Tustin, CA, USA

problem #1

Oct 302015

328

  • 26,000 miles
My 2014 BMW 328I was rear-ended on a freeway ramp during rush hour (around 5pm Oct. 30, 2015). The traffic was stop and go. My car was still when the car behind hit. The impact to my rear bumper caused the seat belt to lock down. The seat belt held me very tight (almost strangled) me and would not eject nor release. After more than 5 mins, I was able to pulled it out while holding the eject button. On top of the seat belt lock-down, my car would not re-start. The system gave a "chassis stability" warning and would not respond to shifting gear or any operations. I could not move the car out of traffic to the shoulder. The car eventually was towed off the freeway ramp. Fortunately, all vehicles were moving slow due to the rush hour. Otherwise, either of the situation (locked down seat belt or the stalled vehicle with a bumper impact) would have killed me on the free way.

- San Diego, CA, USA