10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The clip holding the emergency brake line is made out of plastic and mine broke (which I found out is common with these cars). When this happens, it rubs on the driveshaft which can wear through and sever the emergency brake line. This is a very dangerous situation and easily be avoided if BMW used a metal part vs. the current, plastic flimsy one.
- Atlanta, GA, USA
Need to recall as it is Common Knowledge among the BMW technicians that these vehicles are plagued with hazard of Parking / Emergency Break line clip breaking and for the line contacting the rotating drive shaft. The holding clip Mfg Part # 34406854898 breaks regularly ! the plastic parking brake retaining clip (BMW part # 34 40 6 854 898) deforms due to age/heat. The cable guide does not hold the cable in place anymore and Hazardously starts to rub against the rotating driveshaft, causing the Emergency parking lines which makes a noise that and sounds like coming from the center console. This is endangering the occupants, and also it is very costly replacement with the same plastic part again. This is such a prevalent issue that there are alternative clips being sold to replace for this manufactures omission of quality: [XXX] also there are videos on this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Keller, TX, USA
When I drive and come to a stop, the car shifts into nuetral. This has happened several times. I have to put the car in Park and restart it. We have checked the codes and have replaced the battery. The car only has 51k miles on it and is not driven more than 2-4 days a week.
- Boca Raton, FL, USA
This happened two separate times about 2 weeks apart.. the car was stopped at a stoplight. Foot on brake. Suddenly engine started revving and car leaped forward. Brake did not stop it. The second time, (August 31, 2020) the car reared-ended the car in front, possibly causing injury to that driver. Neither car was harmed.
- Oakland, CA, USA
I would like to note that it was the driveshaft that caused this. The connection between the driveshaft and the flange loosened completely. There are previous recalls for this with BMW. The vehicle was on a highway, going 65mph and all of a sudden there was vibration and noise from underneath the vehicle. All of a sudden it slowed down to the point where it would no longer driveable. I was going 5mph (barely) to get off the exit and was not able to make a turn. I shut the car off and restarted it and was able to move to a safe parking lot 10 feet away. Once I was safe, the care shutdown and was no longer able to turn back on. Oil was coming out of the car.
- Rockaway, NJ, USA
The vehicle front end will shake and lurch left and right when driving at freeway speeds. When driving at or below 25mph, and a small but sharp bump in the road is driven over, the entire steering column will shake and the suspension in the front (in particular the drivers side) will make a loud clunking/popping sound. I've had the vehicle inspected by the dealership 2 times. They tell me that the noise is normal and common on this year and make. When going online and typing into google "2016 BMW 328I steering noise/suspension noise" there are hundreds of reports of exactly what I'm experiencing. I'm afraid that the vehicle will lose control at some point if the steering or suspension fails.
- Stockton, CA, USA
Incident date: 9/18 location: New York state vehicle mileage: 15,000 vehicle action: Entering & accelerating on highway description: After approximately 1.5hrs of driving, on the way home from a wedding in rural New York, the vehicle experienced a significant loss of engine power, significant engine vibration and a warning message which displayed "drivetrain malfunction" when attempting to enter and accelerate on the highway. This required immediate action to assess the situation and make a safe exit from the highway. I was fortunate that traffic conditions at the time were light, otherwise this could have easily resulted in a significant accident leading to significant property damage or personal injury or death. Temporary fix: Once safely on the side of the highway, I contacted BMW roadside assistance. They advised me to turn the vehicle off while discussing options to have the vehicle serviced. After 5-10 minutes on the phone, without a good solution (given the rural location and day of the week), I decided to restart the car. Upon restart, the vehicle turned over successfully and did not indicate an error. I decided to attempt to drive the vehicle, which made it the balance of the 4+ hour trip without incident. Upon the open of business on Monday 9/19, I intend to contact my local BMW service center to have the car diagnosed immediately.
- Bedford, NH, USA
- Santa Fe Springs, CA, USA