10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,045 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Spontaneous deployment of the driver-side airbag. No pot hole; no collision. Spontaneous deployment. Onstar (or BMW equivalent) acknowledged deployment. Asked if I needed an ambulance or tow truck. I felt like I was "shot" through the driver's door. Vehicle became "disabled". it started right up and I continued to my destination. When bringing the vehicle to BMW with my story, they told me I must have been in an accident (no obvious damage); then they said, I must have hit a "pot hole" (smooth street of occurrence); then they said my car must have gone "airborne" "??" my concern is the other airbags: Concern for spontaneous deployment. I am glad it was me (male) driving. If my wife would have been driving, I don't know what would have happened. No other damage or incident at that time. No problems since, but I will not bring my car to this dealership for service at all: My options are limited. I now go to an independent auto shop for service. I did not report to BMW, because my warranty expired 4 days prior: Didn't think I would get any sympathy. Driver side (door) airbag: Spontaneous deployment. No provocation for this. Spontaneous and scary.
- Dallas, TX, USA
- Dallas, TX, USA