9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,500 miles

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problem #2

Apr 102014

335

  • miles
I own a 2008 BMW 335I 4 door. There is a malfunction with front passenger air bag and sensor/control module. It was a recall issue that BMW notified this Agency of on 12/11/13. The NHTSA campaign # is 13V-564. Components: Air bags frontal seat sensor/control module. The problem is that according to the research done, BMW did not include my model year in the recall. They acknowledge it but did not formally issue the recall on my model year. Now the BMW service shop wants approximately $2800 to fix this issue that is their fault. They should repair the faulty equipment at no cost to me as the consumer. The mfr's report date: 11/8/13. I would like BMW of North America to correct the faulty equipment/components at no cost to me. The consequences are that the system will fail in the event of a crash, deactivating the front passenger air bags, increasing the risk of personal injury and even death. I was told the sensor communicates the weight of the passenger for the car to deploy the air bag at the correct speed and pressure, if the airbag does happen to work, but most likely will not due to the malfunction. This is unacceptable and the NHTSA should enforce BMW to recall all models this issue impacts. Per the article: "in 2008, BMW recalled 200,000 vehicles due to a similar problem, but did not recall these vehicles at that time. BMW said it did not recall the additional 77,000 vehicles recalled this week in 2008 because "they had significantly lower warranty claim rates." This is unacceptable!!

- Texas, TX, USA

problem #1

Jan 292009

335

  • 3,000 miles
A little while back an error message came up on the dashboard of my car saying there was a malfunction with the tire pressure monitor. Not long after, I left my office one night; I get in my car with my coworker and begin driving. As I drove we both heard a screeching noise from my car and the car was struggling to accelerate, cars behind me begin to honk and drive around me leaving me in a very dangerous situation where a car may hit me or my car. I was stuck in the middle of traffic with my car almost completely disabled. The next day I had the car picked up from my home and dropped off by a service center. They call me a couple of days later saying there was damage done to all the tires of the car and the pressure monitor for the tires. The tires for this car are special tires with pressure monitors to indicate when they are low on pressure or flat. I've only put 6500 miles on the car and driven it with a lot of care under normal conditions. The service center is saying I inflicted the damage and they want me to pay for it. I had begun speaking with friends who have the same car and they all said they are experiencing the same problem. Please look into the situation and respond as soon as possible. This can be very dangerous.

- Brooklyn, NY, USA