10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
42,714 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 272023

335

  • miles
Car caught fire in driveway spontaneously. It had not been used since the previous day and had been sitting atleast 16 hours since last use. We woke up and black smoke and flames coming from car taller than our house. Significant damage to other three cars in driveway and side of our house. Car that caught fire is totaled

- Hampden, MA, USA

problem #6

Jan 022018

335 6-cyl

  • miles
Schomp BMW, car dealership, located in highlands ranch Colorado, is illegally selling recall affected bmws. The above VIN is only one of several BMW's sold last month without the dealer repairing the NHTSA BMW us blower motor wiring harness recall. Another recalled affected BMW 3 series schomp BMW sold in the past 60 days: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Colorado Springs, CO, USA

problem #5

Sep 062016

335

  • 115,000 miles
We came home and parked the BMW in the attached garage. Ten minutes later I heard a noise from the garage. I looked into the garage and found the engine compartment of the BMW on fire. I called the fire department who came as quickly as a volunteer department can. By the time the fire was out both cars in the garage and the house had been badly burned.

- Blairstown, NJ, USA

problem #4

Apr 292017

335

  • 68,000 miles
Engine suddenly shut down while driving. Had to be pushed off the road. Very dangerous.

- Manhattan Beach, CA, USA

problem #3

Aug 212015

335

  • 71,000 miles
On 8/21/2015, I was driving my 2009 BMW 335D to work when it suddenly lost power and started spewing smoke on jefferson ave. I pulled over near my work and saw smoke seeping in from the steering column. I exited the vehicle immediately and opened the hood and saw that the engine compartment was on fire. I ran inside my workplace and grabbed a fire extinguisher and cautiously returned to the vehicle. I was able to put out the fire. After filing a claim with state farm, the claims adjuster and plaza motor company BMW came to the determination that the car's wiring harness malfunctioned and that they're going to replace it. But that's not my issue. I'm concerned with how the fire started in the first place. Plaza motors nor state farm can tell me why or how it happened but they are willing to replace the defective part and have me drive the vehicle again without any assurances that this will never happen again. I was fortunate enough to had exited the vehicle before the car was engulfed in flames and I was also fortunate enough to had been close to a fire extinguisher. My complaint is that I feel like my claim is being handled in a very leisurely, run-of-the-mill manner akin to changing a flat tire or a dented bumper. But a car spontaneously catching fire is anything but typical. Plaza motors and state farm's casual nature is disconcerting to say the least. I do not feel safe driving this car ever again. I don't feel like BMW is taking any responsibility for their catch spontaneously catching fire. Also, one week prior to the fire, I had a diagnostics test conducted on my car by autohaus BMW in St. Louis, mo and the two minor issues were unrelated to the electrical fire.

- Florissant, MO, USA

problem #2

Jul 102015

335

  • 45,000 miles
Have a 2009, BMW with 45,000 miles and my axel(both) are in need of replacing due to rust. When I took my vehicle in for repairs I was told by my service advisor that this problem is occurring a lot in 2009 & 2010 vehicles. Maryland is not a flood zone state and the vehicle is too young with low mileage to have this problem. This clearly a factory problem! it no way a vehicle with 45,000 miles is in need of an axel replacing due to "rust".

- Idlewydle, MD, USA

problem #1

Jul 052015

335

  • miles
Inside passenger door handle melting

- Port Orange, FL, USA