Every since I purchased the car, new off the lot, the brakes have squealed while coming to a stop or slowing down to stop. The noise is such a high pitch that other cars look at me like nails on a chalk board. I have brought to the attention to BMW service center at least 6X while the car is being serviced and contacted BMW usa, only to be told that it is normal for this car to make this noise. This is unacceptable, at 22,000 miles it is beyond acceptable. One service center cleaned the brakes, but all will not replace any components, such as rotors or brake pads. I guarantee that if the car was out of warranty, I would get them repaired for a sizable cost. Another service center, said that if enough customers present the problem to BMW usa they may issue a service bulletin to repair the problem. To me that is an admission if an issue. I have exhausted all outlets and decided to file a formal compliant here with no expectations.

- Fairfax, VA, USA

I was driving down I-5 South on June 6 at about 6.30 pm with 2 of my friends. There was traffic on the highway and I applied my brakes after seeing the vehicle in front of me slowing down to a complete stop. My car slowed down but it would not come to a complete stop. It kept rolling. I pressed the brakes hard but I could feel a squealing feeling in the brakes and it just would not stop.it kept rolling. I released pressure on the brakes for a moment and applied full pressure again but still it would not stop. I felt like something was leaking as I pressed down on the brakes and the the complete hold and stop that happens after the brakes are pushed to the floor did not happen this time. I pulled the hand brakes but by that time it was too late. My car then rolled on bumped into the car in front of me which made it come to a stop. I would like to add that this has happened previously in the past. The first time it happened I had sent my car to BMW seattle when my car shifted to neutral by itself because of an engine failure and as it was rolling down I pressed the brakes but could not push it down. I hit a pavement by the right to make it stop.BMW seattle said that they could not find any fault even after me repeatedly telling them that it did happen and something was wrong. This issue resurfaced a few weeks back but luckily there was no one in front of me and after repeatedly releasing the brakes and pressing it hard with full force I made it come to a complete stop. Unfortunately this time I met with an accident because of this issue. I am now really unsure of driving my car anymore.moreover my trust on BMW is compromised as they told me that this issue cannot and did not happen. If the service team cannot find a genuine fault with their system that is happening repeatedly I dont think they can be trusted with the safety of the car.

- Seattle, WA, USA

I got my new 2013 BMW 335I in Feb of this year and so far have been involved in 2 collisions due to what I consider as a "brake failure". both accidents happen at slow to medium speed [25 - 40mph] and both times the car just kept rolling and it felt like the ABS system was just not working. I was totally shocked as I have been driving BMW's for the past 6+ years and none of my previous cars (2006 330I and 2008 X5) had any braking issues and they would stop when needed. Although these accidents weren't of very serious nature but they screwed up my insurance and put me into a rental car for more than 2 months. ?

- Sugar Land, TX, USA

The subject vehicle accelerated unexpectedly when the car was slowly turning into a parking space in a parking lot. The driver had to suddenly press very hard on the brake in order to stop the car.

- Mclean, VA, USA