10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 25,686 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Watchung, NJ, USA
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from under the hood, entering the vehicle through the A/C vents. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
- National City, CA, USA
Turbo lines leaking. My model vehicle is the same N20 engine components that were installed with the f30s in prior years. BMW had an in house recall for specific models and vins but did not include mine even though they were installed with the same issues that the previous models had. Now, the turbo lines are leaking, my car only has 85000. I shouldn-??t have to pay over 3k for them to correct this.
- Riverside , CA, USA
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine an Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- New Hope, PA, USA
The contact owns a 2015 BMW 428I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that an abnormal oil burning odor was coming from the vehicle. The check engine warning light became illuminated. The vehicle was taken to an independent mechanic, and it was discovered that there was oil leaking from the gasket and onto the bank 1 sensor, which caused the sensor to become corroded. The mechanic linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The contact stated that the vehicle was not repaired, and the engine was overheating. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
- Riverside, CA, USA
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was white smoke coming from under the hood. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
- Glendora, CA, USA
The contact's daughter owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brentwood, CA, USA
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brockton, MA, USA
The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, the contact noticed a smoky odor coming from the vehicle and the contact noticed smoke coming from the engine compartment. The contact pulled the vehicle over and turned the vehicle off. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
- Lancaster, CA, USA
The water pump electrical connector on my 2015 BMW 428i failed, as identified in Recall Campaign No. 24V-608. This defect caused repeated engine overheating, leading to damage to the oil pan gasket and valve cover gaskets. An independent service center confirmed the damage was due to overheating from the faulty water pump. The issue has worsened, with a visible oil leak contributing to frequent engine overheating, making it unsafe to drive long distances. Contact Timeline: 1.October 10, 2024: I received the recall notice from BMW for the defective water pump electrical connector. 2.October 24, 2024: I emailed BMW [XXX] and [XXX] ) to report the overheating and related damage, requesting a full inspection and repairs. 3.October 2024: I visited an independent body shop, which confirmed the damage, and later the BMW dealership in Pompano Beach, which also confirmed the issues but did not agree to cover the repairs under the recall. 4.November 8, 2024: BMW Recall Support Services confirmed the recall is open but did not address the additional damage. 5.November 11, 2024: Robert Pfeiffer from BMW left a voicemail, only noting a delay in parts but not addressing my concerns about the damage. 6.November 12, 2024: I called Robert Pfeiffer but was unable to reach him and left a voicemail. I followed up with an email, reiterating my request for BMW to cover the related repairs due to the worsening vehicle condition. Current Concern: The oil leak continues to worsen, increasing engine overheating risk. No warning lamps initially appeared, but symptoms began shortly after the recall notice. Both the independent body shop and the BMW dealership confirmed the overheating and gasket damage. I request NHTSA-??s assistance, as BMW has not resolved the issue despite the clear link to the defective part. The vehicle is available for inspection, and this problem presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oakland Park, FL, USA
Water accumulation in the rear passenger side when it rains. Can hear slushing water when driving. It accumulated all the way to the luggage compartment and caused the Control unit rear electrical and the ASD module to fail causing $2564.61 in repairs. Was wondering if this is the case of the issue [XXX]. When I read online there Is a lot of complaints about this. Has BMW ever acknowledged the issue? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Glen Allen, VA, USA
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Shorewood, MN, USA
The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.
- Lake Hiawatha, NJ, USA
BMW 428I shut off while driving on a busy freeway. I was barely able to glide to the side. Unable to re-start with the vehicle partially blocking the slow lane. After few minutes it started again
- Colton, CA, USA
The contact owns a 2015 BMW 428I. While driving over 70 mph, the vehicle suddenly stalled without warning in the middle lane. While the vehicle was coasting to the side of road, it drastically decelerated and lost power, which made it extremely difficult to maneuver. As a result, the contact crashed into a ditch. The air bags deployed on the driver's side. The driver experienced whiplash, cuts, and bruises to the arms, which required medical attention. The vehicle was towed to the contact's residence. A police report was filed. The insurance company was notified of the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The manufacturer was notified of the crash and the contact was waiting on a response to determine if there would be an investigation. The failure mileage was not available.
- Thousand, GA, USA
While playing music the bluetooth will randomly disconnect or play the wrong song on iphone 8, if connected through usb it will cut in and out as if it connecting and disconnecting. The windows when rolled up and or down will make a squeaking noise. I have video proof but file type and size arent compatable
- San Jose, CA, USA
1st I was driving and my sterring wheel locked up on me and I crashed... I reported the issue to BMW they initated an investigation that took nearly 6months and ruled not in my favor... 2nd incident... my horn failed and caused and accident after I had just gotten my vehicle serviced... I got the horn repair from BMW again and currently its not working at all....from the time ive gotten this expensive vehicle it has caused me problelm and BMW is doing nothing about it.....
- Philadelphia, PA, USA
The contact owns a 2015 BMW 428I. The contact stated that the vehicle stalled several times and was unable to restart. The contact had to tow the vehicle more than once due to the failure. The contact reported the failure to the dealer more than once and they were not able to replicate and diagnose the failure. The manufacturer provided no repair solution. The vehicle was unable to be driven due to the failure occurring without warning. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The failure mileage was not available.
- Valdosta, GA, USA
I smelled a funny smell, and then the entire dash went black. A "engine malfunction" warning came on. I stopped right away, got out of the car just as it burst into flames. The entire incident happened in a matter of seconds.
- Rancho Mirage, CA, USA
- Oakdale, CA, USA