10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 17,416 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
BMW N20 engine deteriorates itself by a faulty timing chain system setup. BMW has extended the limited warranty to 7 years 70K miles, but that is simply just not enough. My car, a 2015 428I, has symptoms of of the timing chain falling apart. Knocking sound, and very loud high pitch wine when driving. I have brought my car to the dealer and they say it's normal. When you look under the hood you can see the timing chain, it should not move at all. Mine moves up, down, left, and right, as well as the guide. BMW needs to make this a recall. My car is currently at 68,000 miles, and the warranty ends at 70,000. These engines are known for breaking after the 70K mile mark. This issue really needs to be a recall, and just have all N20, engines from 2012-2015's timing chains replaced, or extend the warranty to 10 years and 150,000 miles. As my car has all of the symptoms of a bad timing chain, I'm just waiting for the day my car breaks after 70K, and I'm stuck to deal with a 20K engine replacement bill. I know people with the BMW N20, engine who have had to deal with their broken cars due to the timing chain. This is just ridiculous, and BMW really just needs to recall this part. They like to call themselves the 'ultimate driving machine', but their cars can't even last past 70 thousand miles without having a complete engine replacement. This is ridiculous, and they need to make this issue a recall.
- Citrus Springs, FL, USA
My car was stationary, and with engine turned off in jack in the box parking lot when my cars engine bursted into flames.
- Bakersfield, CA, USA
BMW 428I shut off while driving on a busy freeway. I was barely able to glide to the side. Unable to re-start with the vehicle partially blocking the slow lane. After few minutes it started again
- Colton, CA, USA
The contact owns a 2015 BMW 428I. While driving over 70 mph, the vehicle suddenly stalled without warning in the middle lane. While the vehicle was coasting to the side of road, it drastically decelerated and lost power, which made it extremely difficult to maneuver. As a result, the contact crashed into a ditch. The air bags deployed on the driver's side. The driver experienced whiplash, cuts, and bruises to the arms, which required medical attention. The vehicle was towed to the contact's residence. A police report was filed. The insurance company was notified of the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V189000 (fuel system, gasoline). The manufacturer was notified of the crash and the contact was waiting on a response to determine if there would be an investigation. The failure mileage was not available.
- Thousand, GA, USA
The contact owns a 2015 BMW 428I. When the ignition was turned to the on position and while the vehicle was idling, the vehicle vibrated without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the vehicle was operating properly. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
- Glen Dale, CA, USA
I smelled a funny smell, and then the entire dash went black. A "engine malfunction" warning came on. I stopped right away, got out of the car just as it burst into flames. The entire incident happened in a matter of seconds.
- Rancho Mirage, CA, USA
- Corryton, TN, USA