10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
36,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 252021

428

  • miles
I car hit me from behind and pushed me into the car in front of me and my steering wheel came off and my air bag on steering wheel did not deploy. As a result the wheel pushed in my chest.

- Atlanta , GA, USA

problem #5

Apr 302021

428 4-cyl

  • 41,502 miles
I had road side accident on4/30/21 around 3:15 pm at Clovis California air bag not deployed all front smashed my call back no is [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fresno, CA, USA

problem #4

Dec 132019

428

  • 43,000 miles
I brought my car in after a faulty airbag light went off. Was notified by BMW that the seat sensor was faulty causing the airbag to shut off. This fault is well-known to BMW and I wrote a complaint based on my initial contact that BMW would not take responsibility. I received a call back from BMW about the complaint made to them in which they stated because I have an extended warranty they will take no ownership or responsibility for the reported problem. I was told at the dealership that this common seat sensor issue can be affected by cell phones being placed on the seat and moisture (neither of which applied to this circumstance). It is troubling to know that frequency interference can fault such a critical component and I advised BMW Corp during my phone call that proper shielding of electronic components to prevent frequency interference should be corrected. Safety components should be covered by manufacturer when it pertains to the safety of the drivers.the representative continued to press that BMW would take no ownership or responsibility for the faulty equipment but would document this in the formal complaint. There is no resolve available through BMW according to the representative.

- Concord, CA, USA

problem #3

Dec 112019

428

  • 43,000 miles
Airbags in the BMW are malfunctioning and producing a fault of the system listed as a "malfunction". BMW does not warranty this though it is a safety system that should be subjected to fixing faulty systems that could injure drivers and passengers. I purchased a 3rd party warranty for my car through map when I purchased the car but there may be a dispute of who is supposed to cover this system according to my adviser chris from BMW. Taking vehicle in tomorrow 12/12, fault began 8am 12/11 while I was driving.

- Concord, CA, USA

problem #2

May 232019

428 4-cyl

  • 60,000 miles
While driving my 2015 BMW 428I grand coupe, I was struck on the driver's side rear door by a large utility truck. The rear door was totally destroyed and the glass shattered. There appears to be frame damage at the bottom of the car. The side airbags never deployed. I sustained injuries because of this safety feature never deployed. I was attempting to make a left turn, when a truck in the interior lane went straight, striking me on the driver's side. The driver's door was pinned shut, and sustained secondary damages.

- Pearland, TX, USA

problem #1

Nov 132018

428

  • 33,000 miles
I was T boned by another driver and my airbag didnt deploy. My car was going approx 20mph and the other vehicle over 60mph. Struck directly in center of car on passenger side and only th passenger side window airbag was the only one to deploy. There was no passenger in my car. I was knocked out by hitting the side panel and steering wheel. I was in motion turning into my work across a highway

- Bessemer, AL, USA