10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 57,478 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Early 528I, F10 models have factory software glitch that improperly set front brake mileage to an erroneous 3100 miles when reset after front brake replacement. BMW does not take ownership of software issue and places software upgrade cost on customer through dealership. Issue does not arise until after warranty has expired. Customers that refuse to pay for cost of BMW software malfunction continuously hit the reset option for front brakes which consistently reset to an erroneous mileage of 3100 miles. This continuous erroneous reset approach does not allow for proper brake wear assessment based on mileage and leads to loss of awareness on front brake pads replacement which can cause accidents due to loss of front brakes. My wife kept hitting the reset option to remove the erroneous alarm so often that she actually was driving with extremely low pads and almost got into an accident on the highway. This is not safe and BMW should cover factory software upgrade since customers do not have the capability to alter or upgrade software on the vehicles.
- Jacksonville, FL, USA
Warning for chassis stabilization is on, I encountered not being able to accelerate and had the car towed. I was on a main road and I got rear ended immediately after I was not able to accelerate and I had my hazard lights flashing
- Baltimore, MD, USA
Vacuum pump; epdw, vacuum lines - a vacuum pump is used to supply a vacuum for teh vehicle components that require this, such as the brake booster.
- Phoenix, AZ, USA
- Vallejo, CA, USA