10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
35,836 miles

About These NHTSA Complaints:

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problem #15

Jan 312024

528

  • miles
Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examination, the service advisor expressed shock and confusion regarding the malfunction of the horn, recognizing its crucial role in ensuring driver and passenger safety. Additionally, I am aware of several recalls related to steering wheel issues in the 2013 BMW models. Given my reliance on this vehicle for transportation to and from college, I urgently seek assis

- Diablo , CA, USA

problem #14

Oct 182023

528

  • miles
Horn stopped working and error code says airbag error

- Diablo , CA, USA

problem #13

Dec 042021

528

  • miles
Malfunction of the passenger restraint system. Warning indicator states system is not working properly.

- San Gabriel, CA, USA

problem #12

Sep 182021

528

  • miles
MY CAR (2013 BMW 528i) STARTED MAKING A TICKING NOISE EVERYTIME I TURN THE STEERING WHEEL. I ALSO NOTICED WHEN THIS STARTED THAT THE DRIVER AIRBAG RESTRAINT SYSTEM MALFUNCTION LIGHT ALSO CAME ON. I RESEARCHED THE ISSUE AND IT APPEARS THESE TWO SYMPTOMS ARE ASSOCIATED WITH ONE ANOTHER. I AM NOT SURE WHAT THE CAUSE OF THE ISSUE IS BUT THE STEERING WHEEL TICKING IS CAUSING THE AIRBAG SYSTEM TO MALFUNCTION WHICH POSES A HUGE SAFTEY ISSUE. A RECALL SHOULD BE ISSUED AS I'VE SEEN IT IS A COMMON MALFUNCTION AND IT SHOULD NOT BE.

- Harlingen, TX, USA

problem #11

Jun 152020

528 4-cyl

  • 84,082 miles
While driving regularly the steering wheel makes a clicking noise and the airbag sensor is on. Vehicle was sent to the luxury motorsport dealership where the vehicle was purchased. Their phone number is 1-855-288-5488. And after they plugged in the computer to check up, the diagnostic comes out as airbag, wabco 441 120 008 0 / 4411200080 steering angle sensor damaged.

- Laveen, AZ, USA

problem #10

Feb 262019

528

  • 76,952 miles
A vehicle(SUV) ended my car in the rear in a pretty good speed when I was in the slow traffic almost stationary(5 mph). Crash impact was high. Had to call in an ambulance as my friend sitting in passenger seat was hurt badly. As we realize after the crash, engine got stopped & airbags failed to deploy due to fault in airbag. Engine did not start later & the car was towed to a facility in prospects heights. This happened on a city highway when driving in a straight lane. Very light snow showers at that time around 6pm on 02/26.

- Hoffman Estates, IL, USA

problem #9

Feb 102019

528

  • 84,000 miles
When making turns I hear a clicking noise. Going into turn and coming out of turn noise can be heard from the steering wheel itself. This happens only when making turns anywhere. After investigating come to my attention that the clock spring just for no reason breaks connection which make the air bag restraint light com on and you loose control of any functions on steering wheel. Functions like cruise control, radio control...etc. Connections inside a steering wheel shouldn't be snapping off if they were designed correctly in a 2013 vehicle. I believe this may have something to do with airbag recall as well. In that these part were either not installed correctly or they were just faulty.

- Calumet Park, IL, USA

problem #8

Jun 112018

528

  • 68,000 miles
My wife was turning hear steering wheel and heard a "click" and then she got some lights on her dashboard. Upon further inspection, the "clock spring" failed. From reading online this seems to be a fairly common failure with 2013 BMW 5 series. It is a serious design flaw because when it fails the following items are no longer operable (horn, airbag or any other items that are located on the steering wheel).

- Bedford, NH, USA

problem #7

Aug 032017

528

  • 30,000 miles
My care has 30000 miles; warranty expired in Nov 2016. I have never been in an accident and have maintained the car very well. I got a warning sign that read 'passenger restraint system malfunction'. I took it to the dealer and he said the szl (steering angle sensor) and the passenger seat mat have to be replaced. In reading several threads I think this is a common complaint that is not addressed by BMW. I am unclear as to why a restraint system issue doesn't fall under safety which would allow for coverage under extended warranty.

- Palo Alto, CA, USA

problem #6

Jul 172017

528

  • 50,000 miles
My cars driver restraint light is on. I'm not sure if it is a airbag or seatbelt issue. I am taking it into the dealership on Friday.

- Newnan, GA, USA

problem #5

Mar 022017

528 4-cyl

  • 75,000 miles
The contact owns a 2013 BMW 528I. When starting the vehicle, the air bag indicator illuminated. The contact took the vehicle to a dealer where it was diagnosed that the air bags failed. The manufacturer stated that there were no air bag recalls for the vehicle. The failure mileage was 75,000. Updated 09/27/17

- Hinesville, GA, USA

problem #4

Mar 022017

528

  • miles
My 2013 BMW horn went out a week ago, I paid almost 300 dollars to have it fix and my brake fluid changed. A week later my horn went out again once my driver restraint system light came on. Once this light came on my cruise control button stopped working as well as my horn. Which is everything connected to the steering wheel this could be an airbag problem BMW has called certain models of these cars on recall which mine doesn't fall under this recall. This issue is a common issue among BMW 5 series models should be addressed these are important safety issues.BMW takes no responsibility for their faulty wiring, bad airbags, or any other safety issues that are common problems amongst their vehicles. My vehicle is a 2013 model and it is now 2017 parts that shouldn't be malfunctioning until 10 years or better have occurred. Driver restraint issues are safety hazards faulty wiring is a safety hazard. Thanks for your time.

- Hinesville, GA, USA

problem #3

Jan 172017

528

  • 10 miles
Vehicle part # BMW 61319354047 will fail causing ABS and all airbag systems to be disabled. Vehicles manufactured using this assembly of poor quality can lead to serious injury or death, failure of airbags, seat belts restrain & ABS safety systems, making the car unsafe for operation under any federal road or condition. Complete air bag system disabling

- Ewa Beach, HI, USA

problem #2

May 232016

528

  • 50,000 miles
The contact owns a 2013 BMW 528I. While driving approximately 2 mph, the brake pedal was depressed and the front driver side air bag inadvertently exploded without impact to the vehicle. The driver sustained severe bruises to both arms and legs. There was also upper abdominal bruising and stomach swelling that required medical attention. The vehicle was towed to an independent mechanic where the driver's side air bag was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. The VIN was unavailable.

- Columbia, SC, USA

problem #1

Oct 272015

528

  • 19,500 miles
Driver restraint /airbag system warning light on to no apparent reason. Dealer states that the car must have been in accident ,but only a minor scuff on the rear number was observed. Dealer stated the minor scuff has caused the system lights to stay on and will not cover the cost under the warrantee. Car engine on ,light remains on when stopped and moving.

- Monterey Park, CA, USA