The contact owns a 2016 BMW 528I. The contact stated that there was an abnormal burning odor coming from the vehicle while at a stop. The contact detected fumes underneath the hood and there was oil on the alternator. The contact stated that the tires were replaced, but the vehicle was not aligned. The contact stated that the driveshaft had dropped and was making an abnormal rubbing sound. The oil light was illuminated. The vehicle was taken to an independent mechanic who determined that the rear differential needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electricals System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer for a routine oil change and the contact was made aware of an oil leak. The vehicle was diagnosed again, and the contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 151,198. VIN tool confirms parts not available.

- Minneapolis, MN, USA

My people is making a tapping noise from the front suspension area I have taken the car to the dealership on four different occasions and the last time was on 6 9 2011 I was told to bring the car back when the noise is actually happening so the lead mechanic asked you roll with me and heard the noise and confirmed that there was a problem I dropped the car off after two days I was told that they cannot find a problem directly contradicting what the lead mechanic had told me I'm not sure I'm not sure what's going on I'm actually afraid to drive this car because this news has actually gotten worse and louder also get this noise while making turns it's on a mistake well noise and mechanic hurted I'm not sure why it's not being taken care of I don't know what it is thanks you have would be greatly appreciated

- Hephzibah, GA, USA