10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 60,699 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was travelling 25-30 mph on a city street and hit a pothole. Immediately driver heard a noise from the engine area and car began shaking and vibrating while at low speed/idle. Service technician discovered that all 4 bolts for the engine mount had sheared as a result of the impact and the engine was now hanging free and resting on the frame of the car. Driveshaft was knocked out of alignment as well.
- Pittsburgh, PA, USA
Front glass panel on the panoramic glass roof spontaneously exploded on flat straight stretch of highway at 75 mph. All windows were closed, no radio playing, no forward traffic or wind to produce airborne road debris. The original factory roof was not made with laminated glass producing a deafening explosive shower of glass pieces. Panoramic sunroof not covered under regular glass insurance, required an expensive auto claim to replace.
- Troy, NY, USA
While on highway four motor mount bolts suddenly broke, causing the motor vibrations, to break the water pump, axle and more, if continued to drive motor could fall on the road.
- Indianapolis, IN, USA
After driving about 5 minutes from home, I parked the car in the parking lot in front of my office. About 5 minutes later, bystanders noticed a fire in engine compartment of the car and called 911. The car was in flames in a short time. The fire department arrived, put out the fire.
- Brookfield, WI, USA
While driving at highway speeds, dashboard lit up and warned that complete electrical failure was imminent. Then vehicle lost all power. Had to attempt emergency exit of the highway without any power assist of brakes or steering. The diagnosis was that rainwater failed to drain thru the sunroof drain and was routed into the trunk of the car where thousands of dollars of electronic vehicle control modules were mounted on the floor under the spare tire! this is an engineering failure that was well known to the manufacturer at the time of the incident. Manufacturer has refused to address any fault on their part. Newer bmws now have a yellow decal in the trunk warning that no liquids are to be carried in the trunk despite the fact that the trunk even includes a rack designed for Transport of groceries!! this is a serious safety hazard for all cars designed in this fashion..
- Orange, CT, USA
2007 BMW 530xi, has water leaking onto rear floor from roof drain behind sunroof. This roof drain requires the sunroof to be removed, headliner to be taken down and rubber pipes to be changed in order to ensure proper drainage. This is obviously a design flaw and is something that BMW should be covering the repair fees for instead of charging $700 to fix. The water in the car damages the electronics under the passenger seat which causes safety issues with the airbags etc. BMW is stating that this is a maintenance issue which seems strange as I have never had to pay $700 to fix a roof drain on any other vehicle I have ever owned in the past. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Peabody, MA, USA
- Farmington Hills, MI, USA