4.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,544 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Water pump failure with @32,900 miles on odometer. Cost to replace $2,800
- New Hempstead, NY, USA
Thermostat & water pumps fail on these vehicles prematurely. Many owners are blogging online that these vehicles have early (and frequent) failures with thermostats & water pumps. These failures lead to the vehicle forcing you quickly to slow down and pull over(limp mode) - sometimes not in the most forgiving locations. In addition, the failure of these components may be the root cause of other engine components failing - at an extreme, unnecessary expense to the owners. This occurs while the vehicle is in motion. The vehicle's "safety" system forces the vehicle to decelerate until you bring the vehicle to a stop. This can occur on the freeway (even a freeway in los angeles where you may be in the 8th lane to the left with no emergency lane to your left). The manufacturer should be held responsible to recall/update/replace these faulty components on all 5 series models from 2004 - 2013(at least 2 different models in this year range).
- Palmdale, CA, USA
The contact owns a 2013 BMW 535xi. While driving approximately 45 mph, a clicking noise was present coming from the front of the vehicle. After parking the vehicle, it was discovered that oil was leaking underneath the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the universal joint failed and punctured the oil pan. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 106,000. Updated 10/02/18
- Chapel Hill, NC, USA
As I was leaving the stop sign and entering the busy intersection, my engine suddenly died. The second incident happened a few days later. I was driving about 15 mph, again the engine suddenly died.we took the car to BMW encinitas for its first maintainance check and we did mention these two scary incidents.they re-assured us that everything was fine. The latest incident happened two days ago, Feb 23,2015. My husband was driving at about 15 mph, and again the engine suddenly died and the transmission went into neutral.
- San Diego, CA, USA
The contact owns a 2013 BMW 535I. The contact stated that while driving 3 mph through two inches of water, the vehicle stalled without warning. The vehicle failed to restart and was towed to the dealer for diagnosis. The contact was informed that the engine had hydro-locked and would need to be replaced. The replacement engine was unavailable and the vehicle was not repaired. The manufacturer was notified of the failure. The failure and current mileage was 3,900.
- Levittown, NY, USA
Once again nearly a month after my 2013 535I had its high pressure fuel pump replaced by BMW. The car decides to lose all power and not want to accelerate again while traveling on the freeway. The check engine light and drivetrain malfunction lights came on and the vehicle began shaking and sputtering. This car is not safe at all. The service advisor immediately recognized this problem and kind of blew it off by joking about how he thought BMW corrected this problem for all of their 135, 335, and 535, which is disturbing to now BMW has this problem and is still selling these vehicles. All it takes is for one time to have the wrong person traveling behind you and who knows if I would be here to even make a complaint.
- North Hollywood, CA, USA
The contact owns a 2013 BMW 535I. The contact stated that while driving approximately 25 to 30 mph downhill, the vehicle stalled and all of the warning lights illuminated. The vehicle was later taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was approximately 1,800. The current mileage was approximately 3,000. The VIN was unavailable.
- Los Angelos, CA, USA
While driving on the free way my brand new 535I had a drivetrain malfunction and the check engine light came on while losing power and slowing down all while shaking. Pushing the accelerator the car would not gain speed. When I called BMW they said to stop at the nearest BMW dealership which I did. After exiting the car would not shift out of first gear and refused to go faster than 20 miles an hour shaking the whole way to the dealer. They had my car for a week before saying they needed to replace the high pressure fuel pump then run more tests and that was 2 weeks ago. The fact that they would put someone back in that car is disturbing as though they do not care about their customers or families or even the other drivers around us as I was nearly rear-ended on the freeway.
- North Hollywood, CA, USA
- Johnson City, NY, USA