10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 17,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 BMW 535I. While driving 45 mph, the contact noticed that the air bag warning indicator was illuminated, which was a safety concern. The air bags did not deploy. The vehicle was taken to leith BMW (5603 capital blvd, raleigh, nc 27616, (919) 882-2420) where the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.
- Wilson, NC, USA
Takata inflators- BMW has failed on solved this recall in a timely manner even though there is a potentially safety risk resulting in serious injury or death. Its been a year and no fix has been available even though I live in zone a (puerto rio), zone associated with the most at risk vehicle per NHTSA website.
- Caguas, PR, USA
Driving new 2013 535I (heavily equipped) about 50 mph in 55 mph zone on a clear evening w/low traffic. Suddenly and without warning BMW collided into rear-end of illegally parked vehicle lacking any warning lights or flares. BMW rammed adverse parked vehicle approx. 16' before pull apart. Air bags deployed on steering wheel and knee. Steering wheel airbag caused significant damage to left arm etc.. both legs in similar trauma post-crash at knee to foot equally. Front windshield cracked inwards (not outward) above steering wheel. Force of impact to rt. Foot/heel to pedal/floor caused multiple fractures req. 10 screws with plate and other injuries. Temporary total disability and partial permanent disability. Out of pocket medical costs, and other specials exceed $100,000 excluding value of vehicle. (damage to vehicle estimated to exceed $42,000) BMW stalled and rolled to a rest in left lane. BMW assist could not speak to me, but could hear from within vehicle. BMW admitted its BMW assist system malfunctioned. Airbag deployed and may not have properly and/or timely notified 911. Personal injuries from airbag despite seat and steering wheel fully retracted. BMW promised, but failed to provide audiotape and transcript, despite repeated attempts. Moreover, BMW won't provide common courtesy of a response to said failure even though proof of service exists. Unusual particularly since no threat of litigation has been or will be made. Air bags do not show as being disconnected from crash on this site. Personal injuries e.g. medical bills, pain and suffering etc. Into six figures. BMW has also refused to inspect vehicle to rebut any queries as to vehicles' performance at moment of impact. BMW nor selling dealer never informed assist package for about $1,300 would have prevented or significantly reduced the outcome.
- Deerfield, IL, USA
- New Port Richey, FL, USA