10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 48,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. More than a year ago, I received information in the form of a warning that my car had airbags that should be replaced. I contacted the BMW center on S.dixie highway near 160 street in miami and was told that they will get back to me. After a long enough wait, I called again and was told the same thing. After another period of time, I took my car to them. They told me that the airbag had been ordered and that I will be notified as soon as it comes in. After another long wait, I called and later went back with my car but still got the same run-around. It has been almost 2 years since I contacted BMW. I am lucky that nothing bad has happened to me while driving my car. What else am I supposed to do in order to get the service that I need? thank you for your help.
- Miami, FL, USA
I'm getting the run around about replacing the driver's airbag in my car. I received the initial notice over 6 months ago and was told the air bags were released over a month ago but I still haven't gotten a second notice. The BMW dealership says there isn't an issue with the BMW it's just precautionary but they still don't have the airbags in.
- Alabaster, AL, USA
Takata recall - I recently found out that my vehicle, which has been mine since it was new in 2003, is part of the takata recall and has been since almost a year ago. I never received a single notification in the mail. I have lived at the same address since 2003, so there seems to be absolutely no excuse for this. When I called my BMW dealership to find out what to do about the recall, I was told there is no current remedy but that someone would call me back about my options. It has been almost two weeks and no one has called me. I then sent an E-mail to BMW, which resulted in a form return message. What are the options for someone with this recall and no remedy? I can't say that I feel at all safe driving my car, especially not with my children in it, but I apparently have no alternative as I'm not in a position to purchase a new vehicle or to rent a vehicle.
- Springfield, OR, USA
The contact owns a 2003 BMW 540. While the contact's daughter was driving approximately 30 mph, she heard a loud noise. The front driver's side door air bag and rear door air bags deployed, injuring her left arm and leg. The vehicle was driven to a BMW dealer. The VIN was unknown. The current and failure mileages were 68,000.
- Montgomery, AL, USA
- Rockville, MD, USA