The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve cover needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.

- Pompton Lakes, NJ, USA

Drivetrain malfunction comes on dash, due to timing chain being out of "time" meaning that the cranshaft and chain has move out of place, this repair is estimated to cost about 10K, other vehicles of the this type are also included, the recall from BMW is call the "N63 customer service packet", N63 is the kind of engine that this car and other in similar series and years are known and innevidatable to prevent since its a manufacturer mistake. I personally lost out on a lot of money due to the problem that landed in my hands.

- Las Vegas, NV, USA

The car just don't go the speed is supposed to I can't go in highway because the car don't go that fast and that is not safe for me and my family I spent a lot of money trying to fix it but the problem always come back

- Kissimmee, FL, USA

I am having oil come from my oil pan which I later found out that it could possibly be coming from my oil pan gasket which some people have told me there were recalls on this particular problem

- Antioch, CA, USA

This car have been N great maintenance always, and suddenly started to throw white smoke as crazy... (75K miles only) I did my search and turns out that is a big problem that many BMW V8 engine that they have.... big headache to see this kind of luxury car smoking like that

- Odessa, TX, USA

The contact owns a 2011 BMW 550I. The contact stated that the vehicle was taken to an independent mechanic to be serviced. The contact was informed that the auxiliary water pump was defective and needed to be replaced. The contact was informed that there was a recall for similar vehicles however, the VIN showed no open recalls. Fields BMW lakeland (4285 lakeland park dr, lakeland, fl 33809) was contacted and confirmed that the vehicle was not subjected to a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA.gov website. The contact linked the failure to NHTSA campaign number: 18V248000 (engine and engine cooling) however, the VIN was not included. The vehicle was not repaired. The failure mileage was 140,000.

- Lakeland, FL, USA

I own my BMW 550I gran turismo sedan 2011 F10(N63). There is a recall on my exact model. NHTSA number: 18V248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.I also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because I couldn't see on the highway, when I pulled over on the side of the road the alternator was burning up. I have contacted manufacturer BMW of North America and my VIN number is not on the recall list and I have the same exact engine that is recalled(N63/F10) I am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in Kansas City, mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car.

- Kansas City, MO, USA

I own my BMW 550I gran turismo sedan 2011 F10(N63). There is a recall on my exact model. NHTSA number: 18V248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.I also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because I couldn't see on the highway, when I pulled over on the side of the road the alternator was burning up. I have contacted manufacturer BMW of North America and my VIN number is not on the recall list and I have the same exact engine that is recalled(N63/F10) I am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in Kansas City, mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in Kansas City, mo. I can be contacted by email: [xxx] or cell: [xxx] redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kansas City, MO, USA

Engine information center says to add oil, in between oil changes, numerous times. Car shut down on road and was taken to a dealer. Dealer says the engine has seized. Since the vehicle is just over the warranty by miles, pax 500 miles, I was told that I would be responsible for the repairs. The car only has just over 50K miles. It was purchased with 40K miles on it but was purchased from a dealer not BMW. Is there anything that can be done?

- Staten Islan, NY, USA

This car has been in the shop many times since I purchased it in 2014. First, it was unknown issues that resulted in the injectors, spark plugs, and battery being replaced. That did not fix the problem and it went back to them several more times before they eventually brought an engineer in that determined that it was a stretched timing chain. This resulted in a new timing chain and all parts associated at 60,000 miles. Since then we have had recall work a couple of times. We have had to have turbo coolant lines replaced and we had to have a new water pump put in at 80,000 miles because ours apparently fell apart. The car needs a quart of oil every 500-700 miles (this has been an issue since the beginning but it has progressively gotten worse) and the newest problem is that it threw a drivetrain malfunction error driving up a hill. This error is related to a complete lack of compression in cylinder 3. the car has 125,000 miles. This car should have been bought back as a lemon but BMW always has some excuse.

- Nevada City, CA, USA

On July 19, 2019, I drove my car 2.5 miles from my office and parked the car at my residence. The car was parked overnight and next day the car failed to start. When the hood was open the engine was on fire overnight while the car was parked, lucky the fire was self contained and did not spread to nearby homes. I contacted Mr. Mike discepolo with BMW North America and after 30 days of investigation he told me that the fire was because I failed to maintain my car, I searched the net and his answer was consistent with answers to other BMW cars that start fire while parked. Abc nightline and other tv stations investigated parked BMW cars fire and BMW deny the problem. See attached https://www.youtube.com/watch?V=us56C7yqayy https://www.10news.com/news/team-10/san-diego-BMW-owners-say-their-used-bmws-suddenly-caught-fire https://abc7chicago.com/automotive/BMW-car-fires-more-fires-reported-in-parked-cars-while-engines-off/5121834/

- Fair Oaks, CA, USA

The engine stop working for no apparent reason, oil ok maintenance ok, dealer said engine was no good and need to be replaced. No explanation given!!

- San Juan, PR, USA

During driving on the street, I started to smell like toxic burning like rubber and/or antifreeze burning and when I stop at home I could see little steam coming from the hood area and also oil leak at the bottom of the engine-transmission region. I stopped driving the car now.

- Woodbridge, VA, USA

While make turns while driving the vehicle axel makes popping noise and steering wheel jerks violently. Took to shop they said nothing found wrong with car. Cv axel replaced on both sides problem still persists.also not even 10K miles the car went thru 2 belt tensioner causing the drive belt to snap/tear.

- Elkhart, IN, USA

This vehicle when being used has excessive consumption of oil and oil leaks. This problem cause the engine, engine turbos, valve stems and seals and oil pan seals to go bad prior to normal vehicle engine/part life. There is currently a settled class action lawsuit that replaces the engine at a percentage based on miles on car at time of bad engine test. But I believe this is also a possible safety issue and should be treat more like a recall not a suit. You can view more information regarding this suit at https://bangclasssettlement.com

- Pflugerville, TX, USA

This vehicle has had multiple recalls. The latest one was campaign no. 18V-248. BMW has yet to do anything for my vehicle, even after it burnt itself to the ground and a portion of my home. They did not add any explanation or attempt to investigate this situation. It is still undefined how this vehicle lit itself on fire as it was parked and turned off sitting in my garage, after just being driven 5-10 minutes before the fire started.

- Chatham, IL, USA

Engine overheating, burning a lot of oil, also having issues with the spark plug and coils, having misfires for the engine compartment heat expanding gaskets allowing oil to reach spark plugs loosing powertrain while driving causing car to slow down, this is the fourth time in the last 2 years that we have this issue, also having issues with water coming into the right side back seat unable to pinpoint the place where water is coming in from.

- Waxahachie, TX, USA

Vehicle stationary for over 3 hours, parked in a parking lot (work location) and burst into flames under the engine compartment. 8-22-18; 12:30 pm. Beaverton, Oregon fire department responded and put fire out. See fire department report

- Portland, OR, USA

The contact owns a 2011 BMW 550I. The contact stated that the oil and drive train warning indicators illuminated. The vehicle was taken to valley auto world BMW (3822 sycamore dairy rd, fayetteville, nc 28303, 910-864-0000) where it was diagnosed that a new ignition coil, inlet hose, and return hose were needed. The vehicle was repaired. The manufacturer was not notified of the failure and stated that they would call the contact back. The failure mileage was approximately 80,000.

- Fayetteville, NC, USA

The contact owns a 2011 BMW 550I. The contact received notification of NHTSA campaign number: 18V248000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (BMW of annapolis, 31 old mill bottom rd, annapolis, md 21409, (410) 349-9312) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Hughesville, MD, USA