10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 53,610 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 BMW 750I. The contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of freeport at 516-868-4554 (located at 291 w sunrise hwy, freeport, NY 11520) and was informed that the part was not available. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Freeport, NE, USA
The contact owns a 2008 BMW 750li. The contact stated that the driver side door slightly opened, while driving at 60 mph. The door ajar warning light illuminated. The contact coasted to the side of the road and attempted to close the driver side door but it failed to close. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 17V328000 (latches/locks/linkages). The contact called BMW of America manufacturer at (800) 525-7417, where it was informed that it would take three days before they could get back to him and did not offer further assistance. The approximate failure mileage was 47,000.
- Los Angeles, CA, USA
The contact owns a 2008 BMW 750I. The contact stated the driver side door inadvertently opened and would not close. The vehicle was towed to the tom williams dealer where it was diagnosed that the soft close automatic module was defective and need to be replaced. The vehicle was not repaired under the NHTSA campaign 17V328000 (latches/locks/linkages) due to the dealer not being clear what remedy needed to be performed. The manufacturer was notified of the failure and could not offer any clarity. The failure mileage was 120,000. Updated 10/24/17 updated 10/26/2017
- Jasper, AL, USA
The contact owns a 2008 BMW 750I. The contact received notification of NHTSA campaign number: 17V328000(latches/locks/linkages); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Philadelphia, PA, USA
I unlocked my vehicle to open the driver side door so that I may enter. The door opened as it normally should, I entered the vehicle and attempted to close the door. The door would not latch on to the rest of the car. The door will swing open and in the close position properly, but the latch itself would not operate, therefore it is impossible to drive the car in a safe manner. Upon research and consulting with a german car mechanic, it appears that the "soft close" function of the door failed, causing the latch to seize and become inoperable. The 2005-2007 models for this exact vehicle were recalled on October 28th, 2012 for the same exact issue, however my 2008 model was not included as part of the recall. The 2005-2007 models are identical to the 2008 model, and use all of the same exact parts, including the door latch. The 2008 model should have been included in this recall, as the same defective door latch mechanism is used in this car as well. A simple google search of "BMW 7 series door not closing" also yields several hundred reports of other people having this same issue. Door latches should be designed to last the life of the car, as it is a major safety issue to drive with your door open.
- North Brunswick, NJ, USA
I began driving the vehicle and the driver's door came open and would not latch afterward.
- Costa Mesa, CA, USA
The contact owns a 2008 BMW 750li. The contact was traveling 73 mph when the driver's side front door opened erroneously. In addition, the door failed to close and lock. The vehicle was taken to dealer who confirmed that the door lock and handle needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 118,000 and the current mileage was 126, 982.
- Columbia, SC, USA
-drivers side rear door latch failed while driving -at 35mph door swung open -door would not close after the fact -motor that seals door ceased to function -potentially fatal had children in the back not been properly buckled in changed comp code to latches/locks/linkages.pco
- New York, NY, USA
The doors of the car automatically locked with no prompting after securing my 2 babies in the car with my purse, keys, and everything locked inside.
- Monroe, LA, USA
- Brooklyn, NY, USA