I have a BMW, 7 series 2010 with oem run flat tires. During the first year of the lease two of the run flat's developed bubbles and gave out and needed to be replaced. I was told that these were simply due to the conditions in manhattan that this happened. Now I notice another clear bubble forming on the side of the third tire and my total mileage so far is below 11,000. This situation is echoed by 100's of BMW customers online and nothing is being done about it. BMW does not want you to change to non-run flat tires, citing that this would be against the lease terms and yet continues to charge $600 for ever tire that needs to be replaced which is now just a little more than frequent. I feel that BMW is doing this knowingly and this is a big scam. Overall, despite their safety I feel that these tires are defective and are well known to be judging by 100's of customer complaints online but BMW chooses to remain quiet about it. I would greatly appreciate if your department was to take note of this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New York, NY, USA

2010 BMW 750 li. Consumer states problem with vehicle tires and believes BMW has faulty design on their tire selection and would like an investigation conducted the consumer experienced two flat tires. Goodyear informed the consumer, the tires were on national back order, and did not know when they would be available. One week after purchasing the vehicle, the consumer discovered bumps on the three of the four tires. From 2009 to 2011 the consumer had to replace the tires six times.

- Morris Plains, NJ, USA