10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine starter was faulty resulting in repeated attempts to start the engine using excessively long starting attempts and warnings from my car of overheating. At a traffic light, my car went into auto-off and then shut down and I was unable to restart the car leaving me stuck at a busy intersection. I received police support and a tow to the BMW Buena Park dealership. The dealership informed me the issue could be related to an open recall (B120524) which relates to the starter. The dealership replaced the starter but claims the issue is not related to the recall. I have sought for over a month information from the dealership to explain how they determined the faulty starter and recall are not related and have not received anything.
- La Palma, CA, USA
Starter went bad which lead to shortage within the lithium ion battery and regular battery. Car came to a stop and did not move in an intersection, blocking both lanes of traffic. Furthermore, car could not be put into neutral as it could not be started. There was smoke emanating from the engine on further restart attempts. Car had to be towed where it was determine this was the problem. Warning message during re-start "engine overheated" though temperate guage suggested it was still cold.
- Chicago, IL, USA
Brought my car in for a starter recall picked it up next day and drove home then came out to turn my vehicle on again and it wouldn-??t start. Burning smell from engine bay as well. Returned the car they inspected it and told me a faulty starter. When I brought the car in it was in perfect working condition I only brought it for the recall. I was then held accountable for 25% of repair costs.
- La Puente, CA, USA
- Los Angeles, CA, USA