10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 59,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the fuel pump had been replaced twice. VIN tool confirms parts not available.
- Blackstone, MA, USA
The contact owns a 2014 BMW X1. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the resident. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000. VIN tool confirms parts not available.
- Los Angeles, CA, USA
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal burning odor coming from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.
- Bethlehem, PA, USA
The contact owns a 2014 BMW X1. The contact stated that while parking the vehicle, the vehicle jerked abnormally. The contact stated that the seat belt warning light illuminated; however, the seat belt was securely fastened. Additionally, the contact stated that the front headlight bulbs were replaced; however, the following day the bulbs were blown. The contact stated that the alternator was replaced in September 2024. The contact stated that she was afraid to drive the vehicle because of fear that the vehicle would overheat and blow up. In addition, the contact stated that unknown warning lights were previously illuminated. The contact stated that the vehicle had been taken to the dealer several times due to the failures. The contact stated that a dealer performed a multi-inspection of the vehicle, however the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 46,000. VIN tool confirms parts not available.
- Far Rockaway, NY, USA
While driving home, I noticed smoke coming from under the hood. When I turned the car off the smoke was billowing and coming into the car through the ventilation system. I came back to the car a while later and saw that the hood had a large round burn mark and all non-metal parts connected to the engine were melted. The car is currently inoperable. I called the BMW dealership that provides maintenance for my car and they told me of recall but said they didnt have a remedy at this time.
- Fayetteville, NC, USA
The contact owned a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle and noticed that smoke was coming from the hood of the vehicle with the coolant warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
- Destin, FL, USA
The contact owns a 2014 BMW X1. The contact stated that while the vehicle was being operated, there was smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was later taken to a local dealer for a second opinion, but the diagnostic result was not provided. Upon further investigation, the contact related the failure to Emission Recall: 20E-A01, and NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
- Aubrey, TX, USA
The contact owns a 2014 BMW X1. The contact stated upon attempting to turn off the vehicle, the vehicle failed to turn off. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where unknown fuses were disconnected, and the vehicle turned off. The mechanic determined that the failure was due to the ECU overheating. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V087000 (Electrical System); however, the VIN was not included. An unknown dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
- Washington, DC, USA
WARNING LIGHTS AND ALARMS KEEP GOING OFF IN MY CAR! The car was sold to mf like this by Carvana and these problems are not listed in the car fax-??s!
- Opelika, AL, USA
My vehicle caught on fire on 12/05/2020. There were no known recalls. Total loss.... stopped on the side of the road, southbound I-95 in brevard county, fl. BMW of North America has indicated that the damage was so severe that they cannot figure out the cause of the fire and will not accept any liability!!
- Sebastian, FL, USA
Twice the shift gears such as placing car in park or drive, it frooze up twice once in the care of the service center at carmax and 2nd time backing up from my house and the car shift wouldnt go into to drive mode, my husband had to push car into drive way. It was in motion in reverse and back up onto the city street and it wouldnt move to drive
- Houston, TX, USA
The contact owns a 2014 BMW X1. The contact stated that while driving at 10 mph, the vehicle started to experience failures with the electronic panels and gauges. The contact was unable to control the window and door buttons however, the contact was able to open the door manually. The vehicle was taken to an independent mechanic who associated the failure with NHTSA campaign number: 17V087000 (electrical system) and 20V017000 (air bags), however the VIN was not included. The contact tried multiple times to contact BMW of san francisco located at 1675 howard St, san francisco, ca 94103 (628) 235-1200 but unable to speak to a representative. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was approximately 146,000.
- San Francisco, CA, USA
Vehicle ignition turned over and before 30 seconds I noticed smoke in my passenger side mirror. I exited the vehicle and found a small electrical fire behind the passenger side front door handle. The valet lighting was not involved but I believe it was the touch sensor used to lock and unlock the vehicle. It was raining at the time of the event and I was able to smother the fire with a wet towel after shutting down the ignition etc. Melted plastic and rubber was noted.
- Kingston, NY, USA
The contact owns a 2014 BMW X1. The contact stated that all the instrument panel indicators flashed while the vehicle was being driven. An independent mechanic stated that there were codes that needed to be cleared out. The vehicle was taken to another independent mechanic who diagnosed that the alternator needed to be replaced. The vehicle failed to start and the battery was replaced. The contact stated that the vehicle had three alternators and four batteries installed in the last two months. The dealer and the manufacturer were not contacted. The contact purchased an independent extended warranty that was not through the manufacturer. The failure mileage was 95,000.
- Columbia, SC, USA
Takata recall - I am currently stuck with a car that I do not like and have had multiple electrical issues with since I originally purchased it in 2014. I have had every intention of trading this car in, but now with the recall, I am stuck with it. BMW has been totally rude and gives no information on when the airbags will be available. When I brought the car in for service, my service rep said that the good news is that if I died due to the airbag, my family would at least be rich. We have contact BMW and they tell us that the airbag we have isn't really part of the recall, but since all of them have to be replaced, our car is on the list. We are seeing articles that say that BMW has until 2020 to replace it. Does that mean I am stuck with this thing? within two weeks of purchasing the car, the sound system died in the car. The car has locked me out of it at the gas station (keys in the car), the alarm has gone off while I was driving the car. It will suddenly sound an alarm that my passenger needs to wear it's seat belt when there is no passenger and nothing is on the seat. And now I have this airbag problem. I do not trust this car, I do not feel safe and BMW has not be helpful at all.
- Hawthorne, CA, USA
Vehicle seatbelts do not cross over chest for me. There is not a seatbelt adjuster like most vehicles have so the seat belt cuts across my neck and locks up on my neck when hitting the brakes. I spoke with BMW consumer and they recommend purchasing a cushion but that still does not resolve the issue. Its like the seat belt is choking or strangling me when braking. Also my keyless entry does not work from a distance like most vehicles. I have to be on the car pressing and pressing. I had the battery replaced like BMW recommended and it still does not work. However on their new model vehicle the new keyless entries work from a distance.
- Hampton, GA, USA
2014 BMW X-1. attorney representing consumer writes in regards to power assist brake failure accident. The consumer was stopped at a red light, when the stop/start system on her vehicle automatically shut the engine off. When the light changed, the consumer removed her foot from the brake pedal. The vehicle rolled forward a short distance. However, another vehicle of the consumer stopped. The consumer relied on the power assist brakes, but the engine did not promptly restart when she applied the brake multiple times. Consequently, she was unable to stop the vehicle and ultimately rear ended another vehicle.
- Sherman Oaks, CA, USA
Start the engine closed all doors and start driving door ajar message popup on car dash board and interior light also on even all the doors are closed. Took to the dealer not able to fix it. Dealer said will order software update, been 2 weeks still get no call back from dealer.
- Arleta, CA, USA
- Richardson, TX, USA