10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,000 miles

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problem #1

Jun 152017

X1

  • 24,000 miles
When I extend the passenger seat all the way to the back, the fuse blows up. There are sparks under the seat. After that all the buttons towards passenger seat are not responsive. I took it to the dealer same day and they fixed it on the same day by replacing the fuse. As soon as I got the car, I tried extending the seat and fuse blows up again. The dealer took it for 2 weeks, checks it and just returns it saying the faulty wire has been trimmed and advised me not to adjust the seat. They did not give me any permanent solution. When I contacted BMW customer service regarding this matter, I got the same response advising me not to adjust the seat. I was told that this is a very common issue. It had 24K miles when this happened. The issue is not resolved as of today.

- Lansing, MI, USA

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