9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

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problem #1

Feb 152018

X1

  • 1,000 miles
Very disappointing experience. Hatch back with "kick" open feature randomly hits me on the head while I am moving things around in the trunk space as I move side to side to rearrange items. Am told I would need to spend $250 to de-activate the "kick open" feature. Called BMW direct to complain, they said there is nothing the can/will do - it is on me to spend money not to get hurt by the unexpected dropping of the hatch! so much for highly engineered car. Either they should have a button you could press to lock the hatch into open mode to secure it while you are maneuvering in trunk space or they should have a "disable kick open" feature option in the vehicle status section of the in-car electronic system. Clearly someone (including me) can/will get hurt and they should be required to change this.

- Chicago, IL, USA

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