10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,167 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Aug 062022

X1

  • miles
I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?

- Philadelphia, PA, USA

problem #11

Jun 082021

X1

  • miles
While driving (car moving and in Drive) the rear hatch opened on the vehicle to about a mid-way position completely obscuring vision from rear view mirror. Fortunately I was able to pull to the side of the road and nothing fell out of the cargo area. Key fob was in my pocket - no buttons were pushed (on purpose or accidentally).

- Bainbridge Island, WA, USA

problem #10

Dec 242020

X1

  • 49,000 miles
The heater blower ceased working. The back brakes needed to be replaced for a 3rd time, and the factory never sealed the air filter for the engine properly.

- Easton, PA, USA

problem #9

Apr 112020

X1

  • 14,500 miles
The car had 14,500 miles on it when the problem occured. My wife drove the car to Chicago and back, upon returning she parked the car in the garage removed some groceries the came back to get the rest and the car was smoking from under the hood. She then called me as I was not home and asked what to do, I told her to get the car out of the garage and because of the intense smoke said she was afraid so I told her to call the fire dept. Which she did. 30 minutes latter the car and garage and all contents were destroyed.

- Homer Glen, IL, USA

problem #8

Jan 252018

X1

  • miles
Vehicle fail to confirm to Federal Motor Vehicle Safety Standard (FMVSS) number 201 "occupant protection in interior impact"

- Coram, NY, USA

problem #7

Sep 272019

X1

  • miles
Safety recall in April with still no fix or even estimated time frame on fix as of November.

- Aliso Viejo, CA, USA

problem #6

Jun 032019

X1

  • 13,000 miles
There is a rotten foul odor coming out of the car vents when the car is first started and the air conditioner is not turned on. The smell slowly disappears when turning on the air conditioner.

- Forest Hills, NY, USA

problem #5

Jun 152019

X1

  • 18,000 miles
Upon start up, vehicle ac system releases foul musky smell for an undetermined period of time that's more prevalent during the summer/warm weather. Cleaning the ac evaporator core per BMW service instructions only briefly alleviates the problem before the smell comes back full force again. This is a health concern as there is definitely mold, mildew or bacteria growing within the ac system. These germs are then getting pumped into a confined space, which will likely cause or exacerbate health conditions related to the respiratory system or breathing. This may cause loss of consciousness, difficulty breathing, toxic interior environment or worse.

- Pomona, NY, USA

problem #4

Jul 262019

X1

  • 3,500 miles
Vertical trim piece it is not complying with federal standards took it in to sho and they refuse to fix it so I am driving in an unsafe SUV because no one wants to fix it for me.

- Flushing, NY, USA

problem #3

Jul 062019

X1

  • miles
There is a non compliant recall remedy unavailable for a trim piece inside the car between front and rear doors and in an event of a crash can pose serious risk of injury to rear seat passengers. I have my grandson in my car almost every day and my son. This is not acceptable. I want to give this car back immediately with no hassle or repercussions. I am looking for a other car effective immediately! I need your help to make sure this does not come back to haunt us! this is very dangerous! what can be done to make sure this happens right away? because I am afraid now to drive this car and it's not my fault. When I talked to BMW they said they do not have a remedy and they are not allowed to trade for or sell this car.

- Inman, SC, USA

problem #2

Jul 222019

X1

  • miles
I have not encountered issues yet but there is a safety recall on the car that affects my backseat passengers and BMW has not made any steps to fix it and will not provide me with information necessary.

- Portland, OR, USA

problem #1

Apr 202019

X1

  • miles
The car has been in recall mode since April with no remedy! this is crazy.

- San Francisco, CA, USA