10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
10,333 miles

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problem #3

Mar 042024

X2

  • miles
My car started fire by itself. It was parked in front of my house. I drove 90 miles from my work in the same evening. I came home at 7:00pm, and since then my car was untouched. At 1:30am of the night, I heard something "pop" outside and it started making noise like something is on fire. And then I opened the window to find out my car is on fire. It was parked right in front of my house, the fire would move to my house anytime, but my neighbor called the police and fire station for me, and told me to get out of the house ASAP because it might explode. I was so panicked to grab my cats as I try to leave my house, and the police came right away, they started to water the rim of my house. The fire truck arrived in 15min or so, and it took about 30min to put the fire off. Thankfully, as it was right after that we noticed the fire, and the gas tank was almost empty, neither my house, myself, my family, my cats, and my neighbor were unharmed. Hawaii Police Department was there : Report #24-021263. My insurance company (GEICO) came and take a look, and they are taking care of it now. It is confirmed as "total loss". It has been showing the alert to check engine oil for about a week or so, but on the "vehicle status" screen, it was saying nothing was in immediate trouble. I even had made an oil-change appointment at the dealer on Mar 18th. I will upload some photos, but I have some videos of when the fire started also.

- Pahoa, HI, USA

problem #2

Sep 272020

X2

  • 26,000 miles
Air conditioner blowing no air felt like when it needs freon, gas meter went from half tank to a quarter within a 30 mile drive very unusual for this car. My entertainment system was hacked a person came through the speaker and verbal threatened my life this is reported to fbi. This was not the radio, they said my name.

- Dallas, TX, USA

problem #1

Mar 092019

X2

  • 5,000 miles
2018 BMW X2. The car has the parking assist function, which is supposed to parallel park the car. At delivery, I was told how to use the system, the system finds a space, steers and brakes. The video on the dealership website says it brakes for you. Https://www.passportbmw.com/blogs/846/marlow-heights-BMW-dealer/watch-how-to-activate-the-parking-assistant-featured-on-your-BMW/. the video makes no distinction between models and is up as of 3/23/19. The vehicle manual says nothing about the driver braking during the process. See attached pictures of manual. Parking assist function backed into a car the first time I tried it, damaging the bumper. The screen in the car does say to use brakes, but that is inconsistent with the sales people, the manual, and the video. Moreover, it is a flaw in the system if it requires you to brake but will operate without using the brakes. Impossible to read screen and back up at same time. System serviced, the dealership was confused about how it functioned on different models - the "BMW genius" at the dealership thought it should brake for you, the mechanics did not. When the "BMW genius" tested it by trying to park 3 times, he then agreed driver should brake - something he was previously unfamiliar with - but found that the system was steering into other cars as it parked - attempting to side swipe the cars it was parking next to. He said he though the system was misaligned, and in his words "would not be comfortable using it." This system is going to injure someone or something. The instructions are confusing and inconsistent. Clearly the salesman, "geniuses, " and service people do not understand the differences between the models. The manual omits any reference to using the brakes during the process which is completely inconsistent with other models and the BMW video on how to operate the system.

- Arlington, VA, USA