10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 61,064 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After turning on the driver's seat heater, it defaults to high, the left side seat bolster started to smoke. A few seconds later before my wife realized what was happening she felt her left arm and side getting a lot hotter than the rest of her seat. The seat heater then immediately burned a hole through the leather seat while my wife was driving down a city road.
- Coeur D Alene, ID, USA
I have 2 dangerous recalls. One-no one can sit in the passenger seat because the air bags may not deploy and the second, my engine can be on fire due to a pvc valve. BMW has no remedies and it has been over 4 months, this is unacceptable. Someone has to put the pressure on BMW to get this fixed immediately. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Concord, CA, USA
Seat occupation detection mat and positive crankcase ventilation (PCV) valve heater. Both recalls but no remedy since September 2017. Dangerous conditions that need to be resolved immediately
- Concord, CA, USA
The contact owns a 2008 BMW X3. While driving, the driver's seat heating element burned through the seat to the contact's clothes. The contact sustained a burn on the right side of his behind, which required medical attention. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 203,000. The VIN was not provided.
- Marmora, NJ, USA
-takata recall -front passenger seat occupant detection mat recall -positive crankcase ventilation (PCV) valve heater
- Springfield, PA, USA
While driving my 2008 BMW X3, the driver side heated seat was turned on, than shorted out, burned through the protective layers, a stinky smoke created, melted my leather seat, and partially burned my jeans and leg. Due to the year and miles on the vehicle, BMW would not fix any of the parts.
- San Francisco, CA, USA
The seat occupancy detection mat failed at 7,285 and was replaced, then was failing again at 31,592 and BMW did not repair/replace when serviced but did confirm the problem. Know the seat occupancy mat is in total failure at 59,000. BMW will not address the problem. This problem is part of a recall for most vehicle of this age but for some reason not the X3.
- Denver, CO, USA
Passenger seat alarm would activate for no apparent reason on a daily use. Under warranty seat pad was replaced. Reported same seat malfunction one month after warranty ran out and BMW agreed to pay for seat pad and I would have to pay for labor of $300. At this time seat no longer sounding alarm. Seat alarm would malfunction again the entire hot weather season of 2013. After contacting BMW in Dec of 2013 I was told no coverage. After researching internet I discovered this to be a regular complaint since 2003 when 1st X3 was manufactured. I discovered last week that as long as this pad is not functioning properly the air bag may not work in an accident. This a very serious driving situation that could result in serious injury. BMW needs to be held accountable and made to address this safety hazard immediately.
- Oil City, PA, USA
Passenger seat alarm would go off constantly without anyone or anything in the seat. BMW replaced sensor under warranty. Problem appeared to be fixed until the following summer 2012 when alarm on seat would go off again on a regular basis. BMW refused to replace until complaint filed and I stated it was a driving hazard due to attempting to fumble with belt while driving to stop alarm by securing belt. BMW offered to replace alarm sensor I had to pay $300 for labor. This was late Sept 2012. Shortly after due to cold weather alarm did not go off any longer.I did not have alarm sensor replaced because it was now working properly until April of 2014 when alarm again began to sound and continued throughout this past summer. According to internet and forums on the internet this is a problem that has existed on X3S from the first year the car was sold. BMW apparently avoids doing anything to prevent this from occurring even in the newer models.this is an annoying and dangerous situation which should be addressed.in my complaint they stated I didn't accept their offer even though the alarm was no longer going off and that my warranty was over. Someone needs to make them accountable and their cars safer..
- Oil City, PA, USA
- Minerva, OH, USA