The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Francisco, CA, USA

The contact owns a 2016 BMW X3. The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood. In addition, the contact noticed a burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the repair was unavailable. The dealer was made aware of the failure and confirmed that parts for the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. VIN tool confirms parts not available.

- Willow Spring, NC, USA

The contact owns a 2016 BMW X3. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn to the left or the right. In addition, the contact stated that while driving at undisclosed speeds, the vehicle loss automotive power on several occasions. The vehicle was towed to the local Midas where the battery was replaced; however, the failure occasionally reoccurred. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- New Tripoli, PA, USA

The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hummelstown, PA, USA

The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hampton, VA, USA

The contact owns a 2016 BMW X3. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts to repair the vehicle was not available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when parts would become available. The failure mileage was 99,000. VIN tool confirms parts not available.

- Herndon, VA, USA

The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Ardmore, PA, USA

The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not unavailable.

- St Augustine, FL, USA

When coming to a stop, my trunk continues to open and will not close unless you turn the car off and get out and close it. I tried to replace the battery in my key fob, but it will not work. The trunk button when you hold it down, says -??remote battery, change battery.-??. The rear hatch continues to open every time you stop your car unless you hold the trunk button down. This is extremely unsafe having things, people, or items in your car or trunk because it opens while operating your car.

- Clay, NY, USA

It had been raining in my area the week of 4/16/2021. On the evening of 4/16/2021 my rear hatch control and rear hatch alarm started malfunctioning. I discovered water had gotten into the electrical compartment in the rear hatch. I brought my SUV to the shop/dealer for repair and was told the sunroof frame was cracked allowing water penetration from the headliner to the rear hatch causing the hatch control unit to malfunction. My vehicle has never been involved in an accident and I have never stored or transported anything on my roof. The repair shop/dealer was unable to offer a reason for what could have caused the sunroof frame to crack. The only explanation that makes sense is that the sunroof was either installed improperly by the manufacturer or the sunroof frame is defective. It was $4,298.08 to repair the sunroof and control unit. This is most concerning as my SUV is less than 5 years old, only has 81,448 miles and there is no recommended maintenance for the sunroof.

- Canterbury, CT, USA

I drove my 2016 BMW X3 for about 30 miles on the highway. I exited the highway and came to a stop at a light. My rear hatch opened while at the light and my vehicle was in drive. I had two dogs in the rear area that nearly jumped out. We did determined that a key fob in a pocket probably was pressed. While the vehicle is in drive and the doors are locked there is no reason a rear hatch should be able to open. I was able to reenact this exact same situation with the vehicle in drive, and the doors locked by pushing the hatch button. Itdoes allow the rear hatch to fully open even when the vehicle is in drive.

- Peoria, AZ, USA

On 8/30/20, after sitting for an hour after a long drive, the car burst into flames and burned down two adjacent homes. The car was parked for an hour before it started to burn.

- Liberty Corner, NJ, USA