10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The accident happened at Noon on [XXX] at the Amazon Fresh/Post office parking lot-??s far right exit lane facing [XXX] The address is [XXX]. We were leaving the parking lot and I stopped at the exit lane with 2 cars in front of us. After the first car exited, the second car, a black Ford Explorer, moved forward. I released the brake slightly but my foot was still on the brake pedal. At this moment, my car suddenly accelerated and quickly approached the Explorer. I immediately pressed the brake pedal hard but was unable to stop my car and hit the back of the Explorer. The Explorer was forced out in front of the stop sign but the driver was able to turn right to park at the roadside. With my foot still firmly on the brake pedal, my car kept on accelerating into [XXX], crossing 5 lanes of traffic until we hit the roadside curb of westbound [XXX]. The car then swerved left and hit a roadside tree, turning sideways into [XXX] middle turn lane. During this entire time, I did not press the accelerator and the car was violently shaking and jerking right and left. As the car slowed down, I was able to steer the car to the right eastbound lane of [XXX], next to the parking lot near Bank of America-??s ATM sign. After I got out of the car, I noticed the front and right sides of the body and tires were damaged including crushing, dents, and significant scratching. The problem I believe is as follows: 1.Sudden Unintended Acceleration and Control Circuit Malfunction. 2.Airbags did not deploy even though we hit a car, curb and tree. 3.Onboard Data Recorder should have the information needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Porter Ranch, CA, USA
The back up camera fails to show the images and pdc sensors do not beep. Even when in reverse the cameras malfunction and freeze. Was parking in a tight spot and none of the pdc sensors and cameras worked. Even with option to automatically come on the pdc and camera system did not turn on even at very slow speed in the parking garage. After parking and lifting the foot off the brake the car hit the wall and then pdc sensors beeped after the impact and created damage to the front end of the car.
- Mckinney, TX, USA
- Buford, GA, USA