The contact owns the 2020 BMW X3. The contact purchased the vehicle in March of 2021 and then received notification of NHTSA Campaign Number: 20V601000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been at the dealer since December of 2021 unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was provided with a loaner vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greer, SC, USA

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 20V601000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Brentwood, TN, USA

On August 31, 2020, I purchased a new 2020 BMW X3E, manufactured and warranted by BMW, from Habberstad BMW, located at 945 East Jericho Turnpike, Huntington Station, New York 11746. On or about October 14, 2020, I was notified by a BMW Safety Recall regarding a defective battery in my hybrid vehicle. I later learned that on or about September 2, 2020, BMW submitted a Part 573 Safety Recall Report to the NHTSA, that on August 11, 2020, BMW decided to conduct a voluntary safety recall, and that per the Safety Recall in August 2020, BMW dealerships were expressly told NOT to sell any new motor vehicles that were subject to this recall. Thus, when I purchased my new vehicle, BMW and the dealership knew about the safety recall and they still sold me the vehicle. The value of the vehicle has cratered since the Safety Recall was announced and I made payments for the vehicle and maintained insurance on the vehicle for many months while the safety defect was being addressed by BMW. I attempted to resolve these issues with BMWNA for a sum on money and for BMW to take back the defective vehicle, but no agreement was reached. Finally, I recently filed a lawsuit against BMW of North America, LLC and Habberstad Motorsport, Inc. under the New York State Lemon Law, for unlawful and deceptive trade practice, and for fraudulent inducement. All relevant documents, including the Summons and Complaint from the lawsuit are attached to this Vehicle Complaint Form. I would be happy to provide additional documentation or answer additional questions on this matter.

- Dix Hills, NY, USA

Tailgate opened spontaneously while driving on a city street. Had to stop and close the tailgate from the outside (interior switch did not work).

- San Diego, CA, USA

Alarm spontaneously triggered (whistling sound and flashing lights) twice. The first time, the vehicle had come to a stop and was in park (passengers in vehicle), with the engine running in drive-ready mode. The alarm turned off by itself after about 10 seconds. The second time, the alarm triggered while driving on a city street. It stayed triggered for several minutes, even after stopping and turning the vehicle off and on several times. (we didn't try to lock the vehicle.) the alarm was finally turned off pressing the alarm button on the key fob.

- San Diego, CA, USA

Media counsel keep shutting down

- Atlanta, GA, USA

The back up camera fails to show the images and pdc sensors do not beep. Even when in reverse the cameras malfunction and freeze. Was parking in a tight spot and none of the pdc sensors and cameras worked. Even with option to automatically come on the pdc and camera system did not turn on even at very slow speed in the parking garage. After parking and lifting the foot off the brake the car hit the wall and then pdc sensors beeped after the impact and created damage to the front end of the car.

- Mckinney, TX, USA