10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,267 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driver's seat heater malfunctioned. I first noticed a burning odor and ultimately found 2 scorch marks in the leather...1 on each side of the seat back near the base. The marks were dark brown and hard (from the dried leather).
- Provincetown, MA, USA
Quote from dealer's repair notes: "drivers heated seat became very hot, burning oder in vehicle, back of seat was very hot and leather was burned". wife was driving at time. Seat was very hot to touch, she had skin burn sensation. We were told that there have been other similar failures, and were fortunate that situation was not worse but feel very strongly that BMW should have addressed this proactively, not on the ad-hoc basis that seems to be its policy.
- Irvington, NY, USA
- Fort Lee, NJ, USA