10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 71,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 BMW X5. The contact stated there was water entering the vehicle through the front windshield, onto the instrument panel, into the glove compartment and onto the floorboard of the vehicle. The dealer advised he would need to run a diagnostic test for the failure before proceeding with any repairs. The manufacturer advised the contact to have the diagnostic test performed at his expense. No further assistance was provided. The vehicle was not repaired. The failure and current mileages were 17,000.
- Yonkers, NY, USA
- Kansas City, MO, USA