10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 108,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2004 BMW X5. The contact stated that while driving at 30 mph, another vehicle failed to stop for a red light and the contact crashed into the vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries in the neck and back which required medical attention. The vehicle was towed to an unknown location. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 180,000.
- Albuquerque, NM, USA
The contact owns a 2004 BMW X5. The contact stated the sensor module on the passenger seat that controlled the air bags became inoperable and caused the air bag light to remain illuminated. The dealer was notified of the failure and stated they had to replace the air bag sensor at the owners expense. The manufacturer stated there were no recalls and offered no assistance. The vehicle was not repaired. The failure mileage was 73,000. Updated 05/10/2013
- Cincinnatti, OH, USA
The airbag indicator light has been on since we purchased this vehicle from a private party two years ago. The local dealer and another service shop have told us the airbag sensor mat in the passenger side seat is not operating properly. The result being that the airbags will not deploy in an accident. There has been a recall for this repair for our same year, make and model. However, when we contacted BMW they said that the recall is VIN # specific and our VIN was not part of the recall. It is our feeling that our vehicle should be repaired at BMW's expense as they are aware of this exact same problem in the same year and model of our vehicle.
- Santa Rosa, CA, USA
- Long Island City Queens, NY, USA