10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
99,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. valve cover gaskets repaired/replaced (1 reports)
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problem #1

Mar 282012

X5

  • Automatic transmission
  • 99,000 miles

After having numerous oil leaks during the time I have owned this truck that were repaired under the warranty there was no way I was paying for an additional oil leak that occurred a few months after the warranty expired. Having tried to get BMW to pay for an out of warranty repair before, I learned don't have the repair done elsewhere, take it to a BMW dealership have them diagnose the problem and then start your negotiating. This time around I complained about the numerous oil leaks my truck has experienced in the 3 years I have owned it and basically demanded they fix the now leaking valve cover gaskets. They agreed and I paid nothing. Word to the wise if you email BMW and they send you a BS reply, politely ask that your complaint be elevated...............it worked for me and I ended up personally speaking to someone.

- fruglo1, Chicago, IL, US